Star Financial Bank
127 W Berry St,
Fort Wayne, 46802, IN,
United States
Fort Wayne, 46802, IN,
United States
1 260-467-5500
Banking and Financial Services
Star Financial Bank Technographics
Star Financial Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Star Financial Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 660 Star Financial Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Star Financial Bank has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2020, MeridianLink Consumer (ex LoansPQ) for Loan Management in 2021, Glia AI Management for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Star Financial Bank is running and its propensity to invest more and deepen its relationship with Fiserv , MeridianLink , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Star Financial Bank revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Star Financial Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Star Financial Bank Tech Stack and Enterprise Applications
Star Financial Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Star Financial Bank deployed Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing on its website. The Fiserv First Data Credit Card Processing and Payment Solution is used to handle online card acceptance and payment flows embedded in the bank's customer-facing web channels.
The implementation configures core Payment Processing capabilities, including payment gateway functions, authorization and settlement workflows, tokenization for card data protection, transaction reporting, and fraud screening modules that are typical for card processing platforms. Configuration emphasizes online checkout and authorization routing, reconciliation workflows and reporting feeds for card operations.
Operational coverage is focused on the bank's website, impacting payments operations, e-commerce and card services teams that manage merchant account configuration and daily transaction processing. Governance and operational ownership are organized around IT and card operations for control of payment flow configuration, dispute handling processes and PCI related controls as part of ongoing operations.
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Star Financial Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MeridianLink | Legacy | MeridianLink Consumer (ex LoansPQ) | Loan Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Star Financial Bank deployed MeridianLink Consumer (ex LoansPQ) as a public-facing loan intake solution on its corporate website, positioning the application to handle online consumer lending origination. The deployment adopts MeridianLink Consumer to support core Loan Management functions, with the application directly exposed through the bank website to capture borrower applications and drive digital engagement.
MeridianLink Consumer (ex LoansPQ) was configured to provide online application intake, borrower self-service access, document upload and storage, and workflow orchestration consistent with Loan Management platforms. Configuration work focused on form mapping, validation rules, and configurable routing to support underwriting queues and document collection, aligning the platform with consumer lending operational processes.
Operational coverage includes the bank s consumer lending business and digital channels, where completed applications are routed into the bank s internal lending workflows and underwriting operations. Governance emphasized centralized configuration and workflow rules, and the implementation established web-facing authentication and data capture controls to support compliance and ongoing loan processing.
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Star Financial Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Star Financial Bank deployed Glia AI Management on its public website. The Glia AI Management implementation is positioned as the bank's Chatbots and Conversational AI layer for customer-facing digital interactions, focused on online customer support and retail banking inquiries via web-embedded conversational experiences. Deployment uses the Glia AI Management runtime and administrative console to provision conversational workflows and manage live sessions across the site, providing a centralized point for intent handling and conversational configuration.
Configuration work emphasized the Glia AI Management console for intent classification, conversational routing to human agents where required, scripted dialogue flows, and administrative controls for content updates and compliance. Operational scope centers on customer service and digital banking channels, with governance implemented through role-based access to the management interface and staged content rollouts to maintain control over live conversational behavior. Star Financial Bank uses Glia AI Management Chatbots and Conversational AI to support customer service and digital banking business functions, aligning conversational tooling with online channel operations.
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Star Financial Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Collaboration | Collaboration |
|
2016 | 2016 |
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Star Financial Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Digital Signing | Content Management |
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2021 | 2021 |
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Star Financial Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Star Financial Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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IT Service Management | ITSM |
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2019 | 2019 |
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Star Financial Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
|
2018 | 2018 |
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Star Financial Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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SD-WAN | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Star Financial Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Star Financial Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Star Financial Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Star Financial Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Star Financial Bank Technographics
Star Financial Bank is a Banking and Financial Services organization based in United States,
with around 660 employees and annual revenues of $100.0 million.
Star Financial Bank operates a diverse technology stack with applications such as
Fiserv First Data Credit Card Processing and Payment Solution, MeridianLink Consumer (ex LoansPQ) and Glia AI Management,
covering areas like Payment Processing, Loan Management and Chatbots and Conversational AI.
Star Financial Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, MeridianLink and Glia Technologies.
Star Financial Bank recently adopted applications including
MeridianLink Consumer (ex LoansPQ) in 2021, Glia AI Management in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Star Financial Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Star Financial Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Star Financial Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.