AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Star2Star Communications Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP Financial Management x 2009 2009
In 2009, Star2Star Communications implemented Intuit Quickbooks Enterprise to establish a centralized financial platform. The project was positioned to support core accounting and operational finance under the ERP Financial category, with the Intuit Quickbooks Enterprise application serving as the primary ledger and transaction system for the organization. The implementation focused on standard ERP Financial capabilities including a centralized general ledger, accounts payable, accounts receivable, inventory valuation controls, and consolidated financial reporting. Intuit Quickbooks Enterprise was configured to support role based access controls, structured chart of accounts, and custom reporting to align accounting workflows with corporate billing and revenue recognition processes. Operational coverage included finance, accounting, and revenue operations across Star2Star Communications United States operations, where the system orchestrated order to cash and procure to pay transaction flows. The deployment followed a multi user server hosted architecture with workstation clients to enable concurrent transaction processing and centralized financial data storage. Governance workstreams emphasized standardized workflows, audit trail enablement, and phased user training to onboard accounting staff and billing teams. Change controls and permissioned access were established to support internal controls and financial close procedures while maintaining the application as the authoritative ERP Financial record for the company.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Star2Star Communications deployed Drift AI Chatbot on its public website. Star2Star Communications implemented Drift AI Chatbot as a Chatbots and Conversational AI solution to support marketing, sales, and customer support engagement directly on-site. The deployment centered on on-page conversational workflows, bot-driven lead capture, automated qualification playbooks, and staged handoff to live agents for complex inquiries. Configuration emphasized an embed architecture within web pages and runtime orchestration of chat sessions, with Drift AI Chatbot managing response automation, session transcripts, and routing logic. Operational coverage targeted web-facing customer touchpoints, with governance and script ownership assigned to marketing and sales teams and a phased rollout across pages to iterate conversational playbooks. The implementation uses standard Chatbots and Conversational AI capabilities such as conversational routing, automated qualification, and transcript logging to instrument on-site engagement and streamline inquiry handling.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018 Star2Star Communications deployed Cisco Webex Meetings to deliver web-based conferencing directly from its public website. Cisco Webex Meetings serves as the company’s Audio Video and Web Conferencing solution for external meeting joins and browser-based collaboration flows. The implementation centers on embedding Cisco Webex Meetings into Star2Star’s website to provide direct meeting entry and meeting links, enabling audio and video sessions, screen sharing, and participant controls aligned with Audio Video and Web Conferencing functional workflows. The deployment follows a web-hosted meeting architecture that supports browser connectivity and centralized meeting orchestration typical of enterprise conferencing platforms. Operational ownership is positioned within customer engagement and collaboration functions, supporting sales demonstrations, support interactions, and internal team collaboration through the website-hosted meeting experience. Governance emphasis was placed on standardizing web meeting access and embedding Cisco Webex Meetings flows into contact and support pages to streamline external participant entry and reduce friction for customer-facing sessions.
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2012 2012
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2015 2015
Incentive Compensation Management SPM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iPaaS (Integration Platform as a Service) PaaS 2019 2019
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2002 2002
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Star2Star Communications

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Star2Star Communications Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Star2Star Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Star2Star Communications digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Star2Star Communications Technographics
Star2Star Communications is a Communications organization based in United States, with around 260 employees and annual revenues of $50.0 million.
Star2Star Communications operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Drift AI Chatbot and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Star2Star Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Drift and Cisco Systems.
Star2Star Communications recently adopted applications including Intuit Mailchimp Mandrill in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Star2Star Communications’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Star2Star Communications’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Star2Star Communications technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.