Starbucks Canada
Starbucks Canada Technographics
Starbucks Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Starbucks Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Starbucks Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Starbucks Canada has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, Blackhawk CashStar for Customer Loyalty in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Starbucks Canada is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Blackhawk Network Business or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Starbucks Canada revenues, which have grown to $26.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Starbucks Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Starbucks Canada Tech Stack and Enterprise Applications
Starbucks Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Starbucks Canada implemented Oracle E-Business Suite. The Oracle E-Business Suite deployment was executed as part of Starbucks Corporation's phased Global Business System Solution program to upgrade regional instances across North America and EMEA from R11.5.10 to R12.2.4.
The implementation focused on Oracle E-Business Suite as an ERP Financial application, with activities spanning assessment, design analysis, configuration, development, testing, data conversion and application support services. Technical and functional leadership provided requirements gathering, design and build of custom solutions, PL/SQL package development for data migration, and preparation of test scripts to validate financial workflows.
Operational coverage included multiple countries in North America and EMEA, with primary impact on finance and accounting functions. The project workstreams included unit testing, System Integration Testing, Final Acceptance Testing and cutover support for go-live, with onshore and offshore coordination to resolve data migration and deployment issues.
Governance and rollout were organized in a phased manner, coordinating functional teams and leading technical developer teams for code walkthroughs, independent unit testing and deployment steps as defined in the project plan. The delivery emphasized configuration control, issue remediation during cutover, and post go-live application support to stabilize Oracle E-Business Suite financial operations.
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Expense Management | ERP |
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2015 | 2015 |
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Starbucks Canada HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011 Starbucks Canada implemented Oracle Taleo Cloud Service to manage external recruitment through its public careers portal. The deployment uses Oracle Taleo Cloud Service as the primary Recruiting,Applicant Tracking System for candidate intake and vacancy publishing on their website.
The implementation encompassed core applicant tracking workflows typical of Recruiting,Applicant Tracking System deployments, including career site integration, job posting and requisition management, candidate profile capture, staged application workflow and configurable screening gates. Configuration work appears to focus on portal-driven application flows and configurable requisition approvals to align Talent Acquisition intake with corporate hiring policies.
Operational coverage centers on Starbucks Canada Talent Acquisition and HR functions, with the Oracle Taleo Cloud Service integrated into the public careers site to surface open roles and collect candidate information. Governance emphasis is on centralized candidate data, standardized recruiting workflows and role-based access for HR and recruiting teams, supported by Taleo reporting and compliance capabilities to maintain hiring process visibility on the website.
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2011 | 2011 |
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Starbucks Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackhawk Network Business | Legacy | Blackhawk CashStar | Customer Loyalty | CRM | n/a | 2018 | 2018 |
In 2018, Starbucks Canada implemented Blackhawk CashStar as part of its Customer Loyalty tooling on the corporate website. The deployment of Blackhawk CashStar on Starbucks Canada’s website centralizes digital gift card issuance and electronic delivery within the company’s e-commerce channel.
The Blackhawk CashStar implementation includes web-based gift card issuance, e-gift delivery workflows, balance management, and reporting capabilities consistent with Customer Loyalty platform functionality. Configuration emphasizes lifecycle management for digital gift cards, automated delivery and redemption workflows, and dashboarding for program monitoring.
Integration is focused on the Starbucks Canada website and checkout and account workflows, enabling customers to purchase, send, and redeem digital gift value through site interactions. Operational coverage is scoped to Starbucks Canada’s online storefront and digital gift card program rather than named back end payment processors or point of sale systems.
Governance for the Blackhawk CashStar deployment is organized around corporate e-commerce and program operations, with procedures for card program administration, content management on the website, and ongoing operational controls for issuance and reporting. The implementation positions Blackhawk CashStar as the Customer Loyalty layer for digital gift engagement on Starbucks Canada’s website.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Starbucks Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Starbucks Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Starbucks Canada
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Business Analysis Manager | Manager | Finance | |
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Finance Business Analysis Manager, Branded Solutions | Manager | Marketing | |
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VP Finance & Canada CFO | VP | Finance | |
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Director - FP&A, Licensed Stores and Store Development | Director | Finance | |
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Sourcing Manager | Manager | Procurement | |
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Vice President Supply Chain | VP | Supply Chain | |
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Sourcing Manager - Design & Construction | Manager | Operations | |
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Human Resources Manager - Canada & US | Manager | HR | |
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HR Director | Director | HR | |
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Director, International Total Rewards | Director | HR | |
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VP HR | VP | HR | |
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Vice President, Operations and Business Development, Licensed Stores | VP | Sales | |
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Director, HR Partner | Director | HR | |
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COO & Group President | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Regional Director Of Operations | Director | Finance | |
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Apps Being Evaluated by Starbucks Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Starbucks Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Starbucks Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Starbucks Canada Technographics
Starbucks Canada is a Retail organization based in Canada,
with around 23000 employees and annual revenues of $26.51 billion.
Starbucks Canada operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Taleo Cloud Service and Blackhawk CashStar,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Customer Loyalty.
Starbucks Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Blackhawk Network Business.
Starbucks Canada recently adopted applications including
Marin Software Platform in 2019, The Trade Desk in 2019 and Akamai mPulse in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Starbucks Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Starbucks Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Starbucks Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.