AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

StarOfService Tech Stack and Enterprise Applications

StarOfService ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adyen Legacy Adyen Payment Processing ERP n/a 2020 2020
In 2020, StarOfService integrated Adyen as its primary Payment Processing solution on its website, establishing a centralized online payments layer for the company’s marketplace. The implementation targeted web checkout payment acceptance for professional services bookings, aligning the Adyen Payment Processing implementation with the company’s e-commerce flow and customer payment touchpoints. The deployment leverages Adyen’s core payment gateway capabilities, using client side tokenization and server side authorization endpoints to process card payments and alternative payment methods common to Payment Processing platforms. Configuration work focused on secure checkout flows, transaction authorization and settlement, and transaction-level reporting feeds that feed back into accounting workflows. Integration is anchored to the public website checkout and crosses e-commerce, finance, and customer support functions, enabling authorization, settlement, dispute handling, and reconciliation workflows. Governance emphasis was on payment operations and fraud controls consistent with Adyen’s platform capabilities, with operational responsibility routed to teams handling payments and financial reporting.
StarOfService AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DigitalGenius Legacy DigitalGenius AI Platform Chatbots and Conversational AI AI-Powered Application x 2017 2018
In 2017 StarOfService deployed the DigitalGenius AI Platform, categorized as Chatbots and Conversational AI, to accelerate its support team capacity amid rapid user growth. The implementation centered on configuring conversational workflows and automated response capabilities typical of Chatbots and Conversational AI to reduce manual handling of repetitive customer inquiries. Deployment was reported as smooth and the company noted observable effects within a few days, indicating rapid model tuning and rule configuration to align with existing support processes. Operational scope covered the customer support function, with the DigitalGenius AI Platform supplying agent facing suggested replies, automated triage and workflow orchestration to help the team absorb onboarding and training lag. Governance emphasized iterative tuning, process alignment between product and support teams, and operational handoffs to human agents for complex cases. The narrative positions the project as a targeted conversational AI deployment focused on scaling daily customer service capacity rather than broad enterprise platform consolidation.
StarOfService Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
In 2014, StarOfService implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud-hosted deployment serves the company’s 106 employees and is referenced on the corporate website, positioning Google Workspace as the central collaboration layer for internal and customer-facing touchpoints. Google Workspace (Formerly Google G-Suite) was configured to deliver Gmail, Google Drive, Google Docs, Calendar, and Google Meet capabilities, enabling email, document collaboration, scheduling, and virtual meetings. Configuration work emphasized shared drives, real-time document co-editing workflows, and centralized calendar management to support cross-functional teamwork and content production. The implementation is integrated with the StarOfService website to surface corporate contact channels and to support content review and publishing workflows connected to marketing and customer engagement. Operational coverage includes marketing, customer support, and product teams, where the Collaboration platform is used for client communications, project coordination, and document lifecycle management. Administration relies on the Google Workspace admin console for domain management, user provisioning, group-based access controls, and configuration of standard security settings, aligning governance with collaboration workflows. Role-based provisioning and group policies structure access across departments and streamline ongoing user and permission administration.
StarOfService Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2016 2016
Web Content Management Content Management 2021 2021
StarOfService CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2016 2016
Customer Support CRM 2015 2015
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2013 2013
Marketing Automation CRM 2020 2020
StarOfService ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
StarOfService PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
StarOfService IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at StarOfService

First Name Last Name Title Function Department Email Phone
VP Engineering VP R&D
Co-founder & CTO CXO Finance

Apps Being Evaluated by StarOfService Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from StarOfService IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the StarOfService digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD StarOfService Technographics
StarOfService is a Professional Services organization based in France, with around 106 employees and annual revenues of $10.0 million.
StarOfService operates a diverse technology stack with applications such as Adyen, DigitalGenius AI Platform and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
StarOfService has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adyen, DigitalGenius and Google.
StarOfService recently adopted applications including Prismic CMS in 2021, Adyen in 2020 and SendinBlue in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of StarOfService’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates StarOfService’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete StarOfService technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.