Courbevoie, 92400,
France
StarOfService Technographics
StarOfService Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by StarOfService and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 106 StarOfService employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that StarOfService has purchased the following applications: Adyen for Payment Processing in 2020, DigitalGenius AI Platform for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems StarOfService is running and its propensity to invest more and deepen its relationship with Adyen , DigitalGenius , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing StarOfService revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for StarOfService intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
StarOfService Tech Stack and Enterprise Applications
StarOfService ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, StarOfService integrated Adyen as its primary Payment Processing solution on its website, establishing a centralized online payments layer for the company’s marketplace. The implementation targeted web checkout payment acceptance for professional services bookings, aligning the Adyen Payment Processing implementation with the company’s e-commerce flow and customer payment touchpoints.
The deployment leverages Adyen’s core payment gateway capabilities, using client side tokenization and server side authorization endpoints to process card payments and alternative payment methods common to Payment Processing platforms. Configuration work focused on secure checkout flows, transaction authorization and settlement, and transaction-level reporting feeds that feed back into accounting workflows.
Integration is anchored to the public website checkout and crosses e-commerce, finance, and customer support functions, enabling authorization, settlement, dispute handling, and reconciliation workflows. Governance emphasis was on payment operations and fraud controls consistent with Adyen’s platform capabilities, with operational responsibility routed to teams handling payments and financial reporting.
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StarOfService AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalGenius | Legacy | DigitalGenius AI Platform | Chatbots and Conversational AI | AI-Powered Application | x | 2017 | 2018 |
In 2017 StarOfService deployed the DigitalGenius AI Platform, categorized as Chatbots and Conversational AI, to accelerate its support team capacity amid rapid user growth. The implementation centered on configuring conversational workflows and automated response capabilities typical of Chatbots and Conversational AI to reduce manual handling of repetitive customer inquiries.
Deployment was reported as smooth and the company noted observable effects within a few days, indicating rapid model tuning and rule configuration to align with existing support processes. Operational scope covered the customer support function, with the DigitalGenius AI Platform supplying agent facing suggested replies, automated triage and workflow orchestration to help the team absorb onboarding and training lag. Governance emphasized iterative tuning, process alignment between product and support teams, and operational handoffs to human agents for complex cases. The narrative positions the project as a targeted conversational AI deployment focused on scaling daily customer service capacity rather than broad enterprise platform consolidation.
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StarOfService Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, StarOfService implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud-hosted deployment serves the company’s 106 employees and is referenced on the corporate website, positioning Google Workspace as the central collaboration layer for internal and customer-facing touchpoints.
Google Workspace (Formerly Google G-Suite) was configured to deliver Gmail, Google Drive, Google Docs, Calendar, and Google Meet capabilities, enabling email, document collaboration, scheduling, and virtual meetings. Configuration work emphasized shared drives, real-time document co-editing workflows, and centralized calendar management to support cross-functional teamwork and content production.
The implementation is integrated with the StarOfService website to surface corporate contact channels and to support content review and publishing workflows connected to marketing and customer engagement. Operational coverage includes marketing, customer support, and product teams, where the Collaboration platform is used for client communications, project coordination, and document lifecycle management.
Administration relies on the Google Workspace admin console for domain management, user provisioning, group-based access controls, and configuration of standard security settings, aligning governance with collaboration workflows. Role-based provisioning and group policies structure access across departments and streamline ongoing user and permission administration.
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StarOfService Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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StarOfService CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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StarOfService ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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StarOfService PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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StarOfService IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at StarOfService
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP Engineering | VP | R&D | ||||
| Co-founder & CTO | CXO | Finance |
Apps Being Evaluated by StarOfService Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||