State Auto, a Liberty Mutual company
518 East Broad Street,
Columbus, 43215, OH,
United States
Columbus, 43215, OH,
United States
1 161-446-5000
Insurance
State Auto, a Liberty Mutual company Technographics
State Auto, a Liberty Mutual company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State Auto, a Liberty Mutual company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 State Auto, a Liberty Mutual company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Auto, a Liberty Mutual company has purchased the following applications: Exela Lockbox for AR Automation in 2010, Workday HCM for Core HR in 2015, Applied Vision for Agency Management in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Auto, a Liberty Mutual company is running and its propensity to invest more and deepen its relationship with Exela Technologies , Workday , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Auto, a Liberty Mutual company revenues, which have grown to $1.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Auto, a Liberty Mutual company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State Auto, a Liberty Mutual company Tech Stack and Enterprise Applications
State Auto, a Liberty Mutual company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2010 | 2010 |
In 2010, State Auto, a Liberty Mutual company implemented Exela Lockbox as its AR Automation platform to centralize high-volume remittance capture and accounts receivable processing. The deployment focused on imaging-driven payment capture and electronic check processing to support Payment Services and Accounts Receivable functions.
Public disclosures from May 10, 2010 record selection of a BancTec remittance processing and document imaging stack alongside the Exela Lockbox implementation, with hardware and software components described as IntelliScan XDS high-speed mixed-document scanning and PayCourier with PayCourier Archive for capture, processing and archival workflows. The announcement noted the solution would operate on State Auto’s corporate network and handle peaks of up to 40,000 payments per week, emphasizing image cash letter generation and mixed-document throughput.
Functional scope included remittance capture, image cash letter creation, document archival and exception handling, and the imaging capability was explicitly cited as enabling the organization to insource document scanning from other departments. Payment Services leadership was named as primary governance stakeholders, indicating centralized ownership for process design and operational oversight.
The public statement identified expected operational benefits such as time and cost savings from electronic remittance processing and archival, and emphasized capture quality and throughput as implementation selection criteria; rollout details describe a network-resident application architecture with integrated scanning transports and capture software components to support enterprise AR Automation workflows.
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State Auto, a Liberty Mutual company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, State Auto, a Liberty Mutual company, implemented Workday HCM as its Core HR system. The initiative was led by an IT delivery executive who coordinated a combined Workday HCM and Finance transformation and included rollout of eSignature and Single Sign-On applications.
Workday HCM was deployed as a cloud SaaS HRIS to centralize employee records, organizational management, position control, and core HR transaction workflows. Configuration focused on business process framework, security role modeling, and reporting constructs to support HR operations and compliance, with the full application name Workday HCM applied across HR master data and transaction domains.
Integrations explicitly encompassed enterprise Single Sign-On for authentication and an eSignature service for document execution and approval, tied into onboarding and offer workflows. Operational coverage was centered on HR and Finance functions, with program governance and change control managed by the IT delivery executive, and a phased rollout to align HR, payroll and talent management processes.
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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State Auto, a Liberty Mutual company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Applied Systems | Legacy | Applied Vision | Agency Management | ERP Services and Operations | n/a | 2003 | 2003 |
In 2003, State Auto, a Liberty Mutual company implemented Applied Vision using Applied Systems Web Bridge to provide real-time billing, policy and claim inquiry access for agency partners. The implementation was U.S. focused and centered on improving carrier to agency information flow and service responsiveness through Applied Vision.
Applied Vision was configured to expose inquiry capabilities for billing, policy details and claims status, supporting agencies running Applied's Agency Manager and Vision Series. The deployment emphasized real-time query processing and read-only inquiry workflows to surface carrier-side data directly into agency workflows.
Integrations included Applied Systems Web Bridge connecting Applied Vision to Agency Manager and Vision Series, establishing carrier-agency connectivity for agency operations and CRM processes. Operational scope covered participating agencies across the United States and targeted agency-facing systems and service desks.
Rollout governance emphasized agency enablement and phased participation for agencies adopting the inquiry capability, with operational controls to manage data access and query throughput. Outcome statements from the program noted faster real-time inquiries for participating agencies, improving responsiveness of agency operations and CRM interactions.
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Insurance Claims Management | ERP Services and Operations |
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2020 | 2020 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2003 | 2003 |
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State Auto, a Liberty Mutual company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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State Auto, a Liberty Mutual company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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State Auto, a Liberty Mutual company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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State Auto, a Liberty Mutual company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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State Auto, a Liberty Mutual company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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State Auto, a Liberty Mutual company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2016 | 2016 |
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State Auto, a Liberty Mutual company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2020 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2016 | 2016 |
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State Auto, a Liberty Mutual company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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State Auto, a Liberty Mutual company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at State Auto, a Liberty Mutual company
| First Name | Last Name | Title | Function | Department | Phone | |
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VP of Associate Relations | VP | HR | |
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SVP, Chief People Officer | CXO | HR | |
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Director of Learning | Director | HR | |
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Strategic HR Business Partner | Manager | HR | |
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Data and Analytics Manager | Manager | IT | |
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Director Of Analytics | Director | Finance | |
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IT Director | Director | IT | |
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Chief Financial Officer | CXO | Finance | |
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CIO | CXO | Finance | |
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Chief Accounting Officer & Treasurer | CXO | Finance | |
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Controller | Director | Finance | |
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AVP/Director Treasury & Finance | Director | Treasury | |
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Human Resources Offcer | CXO | HR | |
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Controller / Accounting and Finance | Director | Finance | |
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Benefits Director | Director | HR | |
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Internal Audit Director & Chief Internal Auditor | Director | Risk | |
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Senior HR Business Partner | Manager | HR | |
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Recruiter | Manager | HR | |
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Director Information Technology Application Development | Director | IT | |
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Director - IT and Business Planning | Director | IT | |
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Application Development Sourcing Manager | Manager | IT | |
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Enterprise Application Architect | Non Manager | IT | |
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Apps Being Evaluated by State Auto, a Liberty Mutual company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State Auto, a Liberty Mutual company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State Auto, a Liberty Mutual company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD State Auto, a Liberty Mutual company Technographics
State Auto, a Liberty Mutual company is a Insurance organization based in United States,
with around 2000 employees and annual revenues of $1.28 billion.
State Auto, a Liberty Mutual company operates a diverse technology stack with applications such as
Exela Lockbox, Workday HCM and Applied Vision,
covering areas like AR Automation, Core HR and Agency Management.
State Auto, a Liberty Mutual company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, Workday and Applied Systems.
State Auto, a Liberty Mutual company recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and HYPR Adapt in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State Auto, a Liberty Mutual company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State Auto, a Liberty Mutual company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State Auto, a Liberty Mutual company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.