Atlanta, 30303, GA,
United States
State Farm Arena Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by State Farm Arena and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 State Farm Arena employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Farm Arena has purchased the following applications: Global Payments Disputes Management for Dispute Management in 2023, GoDaddy Webmail for Collaboration in 2011, Getty Images for Content Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Farm Arena is running and its propensity to invest more and deepen its relationship with Global Payments , Ticketmaster , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Farm Arena revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Farm Arena intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Global Payments | Legacy | Global Payments Disputes Management | Dispute Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, State Farm Arena implemented Global Payments Disputes Management as part of a broader Global Payments commerce deployment that modernized venue payments, ticketing, and concessions. The implementation aligns with the Dispute Management category and was deployed alongside POS, ticketing and integrated payments modules across finance and retail operations in the United States.
Global Payments Disputes Management was configured to provide core Dispute Management capabilities including case intake, chargeback representment workflows, evidence collection, and structured dispute case tracking. The case study cites EMV adoption and reduced ticketing chargebacks, which implies integrated chargeback handling and automated evidence bundling tied to payment and ticketing transaction records.
Architecturally the disputes capability was embedded in the end to end commerce platform, integrating point of sale, ticketing systems and the payments processing layer to enable cross system transaction reconciliation and dispute evidence correlation. Operational coverage focused on venue finance and retail teams, with workflows designed to route dispute cases to ticketing operations and financial operations for representment and resolution.
Governance changes emphasized centralized dispute workflow, evidence retention and reporting to monitor ticketing chargeback trends and to operationalize EMV related controls. The broader Global Payments commerce deployment delivered measurable business outcomes including an 11% increase in transactions, 16% higher per visit spend and over 20% revenue growth as reported by Global Payments.
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Reservation and Booking Management | ERP Services and Operations |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Getty Images | Legacy | Getty Images | Content Management | Content Management | n/a | 2024 | 2024 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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