Jersey City, 7305, NJ,
United States
Statue City Cruises Technographics
Statue City Cruises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Statue City Cruises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Statue City Cruises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Statue City Cruises has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2011, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2009, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Statue City Cruises is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Statue City Cruises revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Statue City Cruises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Statue Cruises was formed in 2007 when the parent company, Hornblower Cruises & Events, was selected to provide ferry service to the Statue of Liberty National Monument and Ellis Island. The company has a fleet of 15 vessels and provides transportation for 4.1 million visitors a year.
Statue City Cruises Tech Stack and Enterprise Applications
Statue City Cruises ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Statue City Cruises implemented Microsoft Dynamics GP. The deployment used Microsoft Dynamics GP general ledger capabilities to post accounts payable, accounts receivable, revenue, expense and fixed asset journal entries, establishing the application as the core ERP Financial system for the companys finance function.
Configuration emphasized standard general ledger, accounts payable, accounts receivable and fixed asset management modules within Microsoft Dynamics GP, with chart of accounts alignment and journal posting workflows to support month end close and transaction level audit trails. Operational scope focused on the corporate finance organization, covering revenue posting, expense accounting and fixed asset capitalization, while governance centered on journal entry controls and reconciliations executed inside Microsoft Dynamics GP.
|
Statue City Cruises HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2009 | 2009 |
In 2009, Statue City Cruises implemented Oracle Taleo Cloud Service. Oracle Taleo Cloud Service is deployed on the company careers site and provides Recruiting,Applicant Tracking System capabilities to support HR and talent acquisition.
The deployment uses Oracle Taleo Cloud Service as a cloud hosted SaaS application integrated into the web recruitment layer, centralizing job postings, requisition management, candidate profiles, applicant tracking, interview scheduling, and workflow automation typical of an applicant tracking system. Operational ownership rests with HR and recruiting, with hiring managers using the careers website to engage candidates and HR administrators configuring requisition approval chains and candidate status workflows. Governance emphasized standardized hiring workflows and role based access controls within Oracle Taleo Cloud Service to create consistent requisition approvals and candidate lifecycle handling across Statue City Cruises operations in the United States.
|
Statue City Cruises AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Statue City Cruises implemented LiveChat to add a website based conversational channel. The deployment uses LiveChat on their website and is categorized as Chatbots and Conversational AI, delivering a client facing web chat widget embedded in online guest flows. LiveChat is positioned to handle guest inquiries, advance ticketing questions, and real time support during the online booking journey.
Configuration emphasizes the LiveChat agent console, canned responses, chat transcripts, routing and queue management, aligned to customer service and guest operations workflows. Operational ownership sits with guest services and digital operations, with governance focused on standardized response templates, staffed shift coverage and escalation paths into phone or on site teams.
|
Statue City Cruises Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
Statue City Cruises eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2021 | 2021 |
|
Statue City Cruises CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Statue City Cruises ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2007 | 2007 |
|
Statue City Cruises PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Statue City Cruises IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Statue City Cruises CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Statue City Cruises
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Statue City Cruises Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||