Ahmedabad, 380006,
India
Sterling Diagnostics Accuris Technographics
Sterling Diagnostics Accuris Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sterling Diagnostics Accuris and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Sterling Diagnostics Accuris employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sterling Diagnostics Accuris has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2018, WotNot Chatbot for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sterling Diagnostics Accuris is running and its propensity to invest more and deepen its relationship with Microsoft , WotNot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sterling Diagnostics Accuris revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sterling Diagnostics Accuris intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sterling Diagnostics Accuris Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Sterling Diagnostics Accuris implemented Microsoft Dynamics AX in an AX 2012 R3 environment to support core ERP Financial processes. The implementation was staffed by Intech Systems Pvt Ltd with a five person technical team based in India, and the engagement has continued since November 2018.
Microsoft Dynamics AX was configured to cover invoicing and payment workflows and to extend sales order processing, with development work focused on accounts receivable and sales order management. The technical consultant role delivered customizations including automated mail and SMS functionality tied to invoice and payment events, and bespoke broker contract and claim functionality embedded into the sales order lifecycle.
Operational coverage centered on finance and sales operations at the Sterling Diagnostics Accuris India client site, with a compact technical team responsible for development, deployment and ongoing support. Work was executed to client requirements, with the Intech Systems team providing technical ownership for AX 2012 R3 configuration and custom code while aligning workflows to existing business processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WotNot | Legacy | WotNot Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Sterling Diagnostics Accuris deployed WotNot Chatbot on its public website. The WotNot Chatbot is employed as a Chatbots and Conversational AI solution to handle patient facing inquiries, appointment questions, frequently asked questions and basic lead capture, aligning the application to the company business functions of customer engagement and patient support.
The deployment is implemented as an embedded website widget, with conversational workflows and scripted Q and A flows configured inside the WotNot Chatbot console. Functional capabilities implemented include form based lead capture, intent based routing to human agents, and managed response templates, with content and conversation flows authored and versioned within the chatbot platform.
Operational governance is organized around marketing and operations teams that maintain conversational content and escalation rules, and the chatbot platform console is used for monitoring conversation volumes and trends. The implementation scope is the India based website audience, and WotNot Chatbot supports front line digital intake and customer support workflows for Sterling Diagnostics Accuris.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Sterling Diagnostics Accuris implemented Google Workspace Formerly Google G-Suite as its primary Collaboration platform. The deployment established enterprise email, shared calendar, Drive storage and real time document collaboration to support core clinical, laboratory and administrative functions across the organization in India.
Configuration focused on standard Google Workspace capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Docs for document creation and file storage, and the Google Admin console for central user and policy management. The implementation used organizational units and group management to segment access and applied device management and basic data protection controls to secure endpoints and shared content.
The company public site indicates active use of Google Workspace, and the platform was provisioned to cover teams responsible for diagnostics operations, patient reporting workflows and back office departments. Integration work is limited to native Google Workspace services and identity and access provisioning performed through the Admin console and directory sync where applicable.
Governance centered on delegated administration, user lifecycle procedures, and policy settings for email routing, retention and account security to align with healthcare operational needs. Operational rollout emphasized centralized administration and standard collaboration workflows rather than bespoke application development.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sterling Diagnostics Accuris
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sterling Diagnostics Accuris Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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