Steuben
Steuben Technographics
Steuben Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Steuben and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Steuben employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Steuben has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2009, Microsoft 365 for Collaboration in 2019, USPS Click-N-Ship for Shipping Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Steuben is running and its propensity to invest more and deepen its relationship with Oracle , Visa , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Steuben revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Steuben intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Steuben Tech Stack and Enterprise Applications
Steuben ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Steuben implemented Oracle PeopleSoft ERP to consolidate core ERP Financial workflows within its finance organization at Steuben Glass, LLC in Corning, New York. Oracle PeopleSoft ERP provided the central financial system of record for accounts receivable, general ledger accounting, inventory valuation controls, treasury management and benefits payment coordination.
The implementation configured PeopleSoft capabilities to support daily sales reporting and flash reporting, monthly balance sheet account reconciliations, weekly debt monitoring, and annual physical inventory support. Accounts receivable operations were managed with MACS, and MACS was operated alongside Oracle PeopleSoft ERP to ensure accurate AR reporting and collections tracking. Treasury functions included calculation and management of weekly and monthly borrowing base figures, and the system environment was used to coordinate pension plan and 401K wire scheduling.
Operational coverage focused on the finance function at the Corning site, with responsibilities spanning accounts receivable, general ledger, treasury, inventory control and benefits payments. Integration patterns emphasized AR data exchange between MACS and Oracle PeopleSoft ERP, and regular sales and flash file updates were maintained to support period end reporting and compliance activities.
Governance and process changes embedded into the implementation included a monthly cadence for balance sheet reconciliations, weekly debt review workflows, and routine reconciliation steps tied to physical inventory and payroll wire processing. Oracle PeopleSoft ERP served as the authoritative ERP Financial application for these controlled finance processes and reporting workflows.
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Payment Processing | ERP |
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2019 | 2019 |
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Steuben Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Steuben implemented Microsoft 365 as its Collaboration platform. Steuben uses Microsoft 365 for Collaboration to support internal communications, document workflows, and company-wide productivity.
The deployment was provisioned as a cloud-hosted Microsoft 365 tenant delivering core collaboration capabilities including email and calendaring, document management and sharing, real-time chat and meetings, and desktop and web Office applications. The Microsoft 365 deployment is surfaced on Steuben’s public website, indicating use of hosted content and embedded collaboration artifacts to support product and content pages.
Operational configuration emphasized tenant administration, user provisioning and role-based access, content lifecycle controls, and policy settings for information governance. The implementation scoped Microsoft 365 across internal teams to centralize collaboration and content management, with governance focused on administrative controls and content access policies during rollout.
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Steuben eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| USPS | Legacy | USPS Click-N-Ship | Shipping Management | eCommerce | n/a | 2019 | 2019 |
In 2019, Steuben implemented USPS Click-N-Ship on its public website to support Shipping Management for online order fulfillment. USPS Click-N-Ship is used to generate postage and shipping labels, purchase postage, and initiate shipment tracking, aligning with Shipping Management functional workflows such as label generation, postage procurement, and tracking orchestration.
The deployment is a web-embedded configuration with USPS Click-N-Ship invoked from the storefront checkout and order processing pages to streamline fulfillment tasks. Operational scope focuses on e-commerce order fulfillment and the customer service and warehouse functions responsible for packing and shipment, and governance centered on updating fulfillment workflows so staff perform label printing and postage validation as part of standard order processing.
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Shopping Cart Management | eCommerce |
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2021 | 2021 |
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Steuben CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Steuben ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Steuben PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Steuben IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Steuben
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Steuben Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Steuben IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Steuben digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Steuben Technographics
Steuben is a Retail organization based in United States,
with around 130 employees and annual revenues of $14.0 million.
Steuben operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Microsoft 365 and USPS Click-N-Ship,
covering areas like ERP Financial, Collaboration and Shipping Management.
Steuben has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and USPS.
Steuben recently adopted applications including
Drupal Commerce Cart Flyout in 2021, Hotjar in 2020 and New Relic APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Steuben’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Steuben’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Steuben technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.