Stitch Fix Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Stitch Fix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 190 Stitch Fix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stitch Fix has purchased the following applications: Alida Surveys for Survey and Questionnaire in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stitch Fix is running and its propensity to invest more and deepen its relationship with Alida or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stitch Fix revenues, which have grown to $59.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stitch Fix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alida | Legacy | Alida Surveys | Survey and Questionnaire | Collaboration | n/a | 2019 | 2019 |
In 2019, Stitch Fix created an insight community with Alida to support product development and market entry in the United Kingdom and implemented Alida Surveys as the primary research application. The deployment leveraged the Alida Surveys application within the Survey and Questionnaire category to run targeted customer surveys and ongoing research activities that capture shopper preferences and feedback for assortment decisions.
Module usage centered on Alida Surveys capabilities commonly used in Survey and Questionnaire projects, including survey authoring and sample targeting, panel management and segmentation, question branching and routing, and analytics and reporting to translate responses into actionable insights. The implementation oriented survey instrumentation and recurring study templates toward product concept testing and assortment validation, establishing a repeatable feedback loop between research and merchandising teams.
Operational scope included the United Kingdom market and product development and merchandising functions, with the insight community running more than 50 research projects to support market entry and collection development. Governance was structured around a centralized insight community that managed project intake, study design, and delivery of analysis to product and commercial stakeholders, enabling faster internal research cycles and coordination between research and buying teams.
Outcomes reported from the Alida Surveys implementation included an estimated £280,000 in external research fee savings and tangible business outcomes such as new product collections, higher average order value, improved keep rate, and increased customer satisfaction, reflecting the direct use of survey-derived customer insights in assortment and product decisions.
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