AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

STS Tech Stack and Enterprise Applications

Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ucraft Legacy Ucraft Web Content Management Content Management n/a 2019 2019
Web Content Management Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Text Legacy Text AI agent Customer Support CRM n/a 2025 2025
In 2025, STS implemented Text AI agent to support customer service for a leading Polish bookmaker. The deployment targeted peak event volumes in the Customer Support function, aiming to improve agent readiness and streamline chat handling during betting spikes. Implementation centered on Text's LiveChat and ChatBot modules, configured to present bot mediated triage for high volume traffic and escalate to human agents for complex inquiries. The Text AI agent was configured to capture conversational context, surface sentiment signals, and assist agents with suggested responses to improve throughput and agent preparedness. Vendor publications report the ChatBot resolving thousands of chats annually and delivering improved real time sentiment and insight extraction. Operational scope focused on the customer support organization and peak event workflows, with vendor materials emphasizing high chat satisfaction during peak events. Governance changes included revised escalation workflows and updated agent readiness procedures to accommodate bot mediated routing and live chat handoffs. The implementation therefore centralized chat automation and agent assistance capabilities within STS Customer Support while surfacing real time insights for operational monitoring.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Socket.IO Legacy Socket.IO Apps Development PaaS n/a 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at STS

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by STS Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from STS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the STS digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD STS Technographics
STS is a Leisure and Hospitality organization based in Poland, with around 370 employees and annual revenues of $93.0 million.
STS operates a diverse technology stack with applications such as Ucraft, Text AI agent and Socket.IO, covering areas like Web Content Management, Customer Support and Apps Development.
STS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ucraft, Text and Socket.IO.
STS recently adopted applications including Text AI agent in 2025, reCAPTCHA in 2020 and Ucraft in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of STS’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates STS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete STS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.