Davidson, 28036, NC,
United States
Summit Coffee Technographics
Summit Coffee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Summit Coffee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Summit Coffee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Summit Coffee has purchased the following applications: Cropster for Food and Beverage ERP in 2023, Lunchbox Ordering for Online Food Ordering System in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Summit Coffee is running and its propensity to invest more and deepen its relationship with Cropster , Toast , Lunchbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Summit Coffee revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Summit Coffee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Summit Coffee Tech Stack and Enterprise Applications
Summit Coffee ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cropster | Legacy | Cropster | Food and Beverage ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Summit Coffee implemented Cropster as its Food and Beverage ERP to centralize roastery operations, production scheduling, inventory visibility and wholesale order workflows. The deployment targeted core roasting and operational functions across the Cornelius, North Carolina roastery and wholesale fulfillment operations.
Cropster was configured to capture roast profile logging, batch and lot tracking, production scheduling, and inventory management for both coffee and non-coffee supplies, reflecting the company requirement to manage lead times that span from one day to 12 weeks. Configuration emphasized recipe management, structured roast event capture and operational reporting to support daily production timelines, equipment maintenance and staff coordination for a three person production team.
In day to day operations Cropster was used alongside Roaster Tools, ShipStation, Xero, Ramp, Excel and Google Drive, forming a toolset for roasting, shipping coordination and invoicing without asserting specific technical integrations. The application supported wholesale invoicing workflows and shipping coordination responsibilities shared between production, sales and finance functions.
Governance for the Cropster deployment was anchored in weekly cross-functional leadership meetings to align roasting, sales and operations, with the roastery manager participating on the corporate leadership team. Operational process emphasis focused on centralized scheduling, standardized roast record keeping and consolidated inventory visibility to improve consistency in production execution.
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Summit Coffee eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lunchbox | Legacy | Lunchbox Ordering | Online Food Ordering System | eCommerce | n/a | 2020 | 2020 |
In 2020, Summit Coffee implemented Lunchbox Ordering as their Online Food Ordering System. The rollout targeted Summit Coffee's owned cafés, roasting lab order flows, and franchisee locations, aligning online menus with seasonal quarterly offerings and nationwide distribution. Lunchbox Ordering was configured to centralize order capture for web and mobile channels, enabling ordering, cart management, customizations, and pickup scheduling across retail and wholesale channels. Summit Coffee Lunchbox Ordering Online Food Ordering System supports customer ordering, cafe fulfillment, and e-commerce sales orchestration tied to the brand's hospitality focus.
Functional modules implemented included menu and item management tuned to seasonal offerings, order management with routing to cafes and the roasting lab, and customer profile and loyalty touchpoints to support community-focused engagement. Operational governance covered rollout to brick and mortar cafés and franchisees, with configuration of location-specific menus and pickup windows to reflect each site. Implementation emphasized preserving relationship-driven workflows between Summit Coffee and its producer partners while coordinating small-batch roasting schedules with online order fulfillment.
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Shipping Management | eCommerce |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Summit Coffee
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CFO | CXO | Finance | |
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CEO | CXO | Operations | |
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Company Owner | CXO | Operations | |
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Accounting Manager | Manager | Finance | |
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Operations Manager | Manager | Operations | |
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Apps Being Evaluated by Summit Coffee Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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