Summit Imaging
15000 Woodinville-Redmond RD NE B800,
Woodinville, 98072, WA,
United States
Woodinville, 98072, WA,
United States
1 866-586-3744
Professional Services
Summit Imaging Technographics
Summit Imaging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Summit Imaging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Summit Imaging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Summit Imaging has purchased the following applications: Rootstock Cloud ERP for Manufacturing ERP, Distribution ERP in 2015, Tidio Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Summit Imaging is running and its propensity to invest more and deepen its relationship with Rootstock , Tidio , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Summit Imaging revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Summit Imaging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Summit Imaging Tech Stack and Enterprise Applications
Summit Imaging ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rootstock | FinancialForce ERP | Rootstock Cloud ERP | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Summit Imaging implemented Rootstock Cloud ERP. Rootstock Cloud ERP serves as the company's Manufacturing ERP,Distribution ERP solution and centralizes finance, operations and repair service workflows.
Selection targeted vendors that could integrate natively with the Salesforce Platform because Summit Imaging was already using Salesforce. Summit Imaging moved from FinancialForce ERP to Rootstock Cloud ERP to gain a solution built on Salesforce and avoid the heavy API handholding they observed with non-platform vendors.
The implementation leveraged Rootstock manufacturing capabilities to model repair work orders and related configuration for parts sourcing, while distribution-oriented modules handled inventory and order management. Configuration emphasized cloud access with desktop and mobile availability to support field technicians and shop operations.
Integration architecture relied on the Salesforce Platform native data model, enabling unified CRM and ERP records without custom middleware. Operational coverage included finance, operations and service departments across the company, with governance driven by the CFO and operational managers who prioritized seamless Salesforce alignment.
Summit Imaging’s stated drivers for Rootstock Cloud ERP were seamless Salesforce integration and global cloud access, the latter providing desktop and mobile data availability. The selection emphasized platform alignment and applying manufacturing-oriented ERP capabilities to a repair services business.
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Summit Imaging AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Summit Imaging implemented Tidio Live Chat on its public website. The deployment used Tidio Live Chat from the Chatbots and Conversational AI category to provide web-based conversational engagement for customer service and sales lead capture. The implementation was delivered as a cloud hosted, website-embedded chat widget exposing automated chatbot responses, live agent handoff, and visitor session tracking. For a 50-employee professional services firm the solution was scoped to front office interaction and web engagement rather than broad enterprise systems.
Configuration centered on chat widget customization, scripted automated responses, visitor tracking and lead capture workflows, with routing configured to internal service and sales staff. Integrations were limited to the site embedding and session logging on the company website, with operational ownership retained by web operations and customer-facing teams. Governance emphasized conversation flow scripting and operator assignment to manage day to day chat interactions, enabling straightforward in-house administration. This record restates Tidio Live Chat and locates Summit Imaging within the Chatbots and Conversational AI application context on its website.
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Summit Imaging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Summit Imaging implemented Google Workspace (Formerly Google G-Suite) to provide cloud-hosted Collaboration and productivity services for its 50-person professional services firm in the United States. The deployment leverages the Google Workspace (Formerly Google G-Suite) application suite to centralize Gmail, Calendar, Drive, Docs, and Sheets for internal teams, positioning Google Workspace as the primary Collaboration platform for email, scheduling, and document collaboration. Public evidence on the company website indicates active use of Google Workspace as part of the company technology footprint.
Operationally the implementation follows a SaaS deployment model with centralized administration through the Google Admin console, enabling domain-managed accounts, user provisioning, and role-based sharing controls across staff. Functional coverage focuses on core collaboration and productivity modules, including managed email, shared document storage and editing, and calendaring for client scheduling, supporting day to day business functions across the organization. Governance centers on administrative policies configured in the Admin console for account management and access control, aligning collaboration workflows with professional services delivery.
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Summit Imaging Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Summit Imaging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Summit Imaging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Summit Imaging
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Summit Imaging Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Summit Imaging IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Summit Imaging digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Summit Imaging Technographics
Summit Imaging is a Professional Services organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Summit Imaging operates a diverse technology stack with applications such as
Rootstock Cloud ERP, Tidio Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Manufacturing ERP, Distribution ERP, Chatbots and Conversational AI and Collaboration.
Summit Imaging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rootstock, Tidio and Google.
Summit Imaging recently adopted applications including
Salesforce Sales Cloud in 2021, Google Cloud Platform (GCP) in 2021 and Wix Hosting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Summit Imaging’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Summit Imaging’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Summit Imaging technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.