Sumo Logic
855 Main St STE 100,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 650-810-8700
Professional Services
Sumo Logic Technographics
Sumo Logic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sumo Logic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 983 Sumo Logic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sumo Logic has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Greenhouse ATS for Applicant Tracking System in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sumo Logic is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sumo Logic revenues, which have grown to $382.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sumo Logic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sumo Logic Tech Stack and Enterprise Applications
Sumo Logic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Sumo Logic implemented Oracle NetSuite ERP as its ERP Financial system. The deployment focused on core financial operations supporting Finance, Sales Operations, and HR, with program management activities centered in Redwood City, California.
Configuration emphasized accounts receivable workflows, revenue recognition schedules aligned to GAAP, and automation of accounting tasks inside Oracle NetSuite ERP, including tax exemption certificate handling and 1099 processing. The implementation also encompassed travel and expense reporting controls and a scalable headcount and budget reporting model that linked forecast and budget data to accounting entries, which surfaced an unspent variance of $200k.
Operational integration was established between Salesforce and NetSuite to synchronize order to cash and billing handoffs, with implementation coordination facilitating communication between Sales Ops and Finance during rollout and steady state. Governance centered on monthly revenue commitment management and adjustment of revenue recognition schedules, and process automation within NetSuite contributed to a 30 percent faster time to book collections and a 50 percent reduction in compliance errors for travel and expense reporting.
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Sumo Logic HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Sumo Logic implemented Greenhouse ATS as its applicant tracking platform. Greenhouse ATS is used as the ATS on Sumo Logic's website to host job postings and capture candidate applications, providing a centralized careers site integration point for external hiring flows.
The deployment focused on core Applicant Tracking System capabilities such as job requisition publishing, candidate tracking and pipeline management, interview scheduling and scorecards, offer workflow routing, and basic recruiting analytics. Operational ownership sits with talent acquisition and hiring managers, standardizing hiring stages and permissioned recruiter access while embedding structured interview and evaluation workflows into day to day hiring. The implementation narrative emphasizes hosted careers site integration and consolidation of recruitment workflow under Greenhouse ATS, aligning Applicant Tracking System functionality with Sumo Logic recruiting and HR processes.
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Sumo Logic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sumo Logic deployed Drift AI Chatbot on its website. Drift AI Chatbot is implemented as part of Sumo Logic's Chatbots and Conversational AI capability to provide automated conversational engagement on the public-facing site.
The implementation focuses on the Drift AI Chatbot web widget and configured conversational playbooks, incorporating automated greetings, intent recognition, contextual routing, and lead qualification workflows. Configuration work centers on dialogue scripting, natural language understanding tuning, and escalation paths that enable handoff to human agents when the bot detects complex intents. The Drift AI Chatbot administration console is used for ongoing content updates and model retraining to keep conversational flows aligned with product messaging.
Operational scope is limited to Sumo Logic's website and the primary business functions impacted are marketing and sales for visitor engagement and inbound lead capture. The governance model emphasizes iterative playbook management, periodic conversational model reviews, and content approval workflows to maintain consistency with marketing and product communications. The source does not disclose named backend integrations, so integration patterns are described at the conversational workflow level rather than by specific connected systems.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Sumo Logic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Sumo Logic Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Sumo Logic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sumo Logic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Sumo Logic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Sumo Logic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sumo Logic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sumo Logic
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Customer Officer | CXO | Customer Service | |
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VP Customer Experience | VP | Customer Service | |
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Director, Customer Success Experience | Director | Customer Service | |
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Head of Legal | Director, Contracts | Director | Legal | |
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Director, Security and Compliance | Director | Finance | |
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General Counsel | CXO | Finance | |
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Associate General Counsel | Manager | Legal | |
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Apps Being Evaluated by Sumo Logic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sumo Logic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sumo Logic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sumo Logic Technographics
Sumo Logic is a Professional Services organization based in United States,
with around 983 employees and annual revenues of $382.0 million.
Sumo Logic operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Drift AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Sumo Logic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Drift.
Sumo Logic recently adopted applications including
Ruby Live Chat in 2021, DocuSign eSignature in 2021 and Salesforce Service Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sumo Logic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sumo Logic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sumo Logic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.