Minneapolis, 55450, MN,
United States
Sun Country Airlines Technographics
Sun Country Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sun Country Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Sun Country Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sun Country Airlines has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sun Country Airlines is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , AIMS INTL DWC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sun Country Airlines revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sun Country Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sun Country Airlines Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Sun Country Airlines implemented Microsoft Dynamics GP for core financial management. Microsoft Dynamics GP was deployed as an ERP Financial system to centralize the airline's accounting and finance functions, supporting budgeting, forecasting, variance analysis, capital project accounting, journal entries, and month-end processes. The deployment targeted finance and accounting teams within Sun Country Airlines' United States operations.
Configuration emphasized core ERP Financial modules for general ledger, accounts payable, accounts receivable and fixed assets to enable controlled month-end close and standardized journal entry processing. Implementation workflows extended to budgeting and forecasting routines, variance reporting and capital project accounting, with finance process owners defined to manage chart of accounts structure and periodic reconciliations. Governance relied on centralized finance ownership for configuration change control and monthly close procedures.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Sun Country Airlines implemented UKG Pro HCM (ex UltiPro HCM) to establish a centralized Core HR platform for employee records and HR process orchestration. The deployment positioned UKG Pro HCM as the authoritative system for Core HR functions used by the airline's HR organization.
The UKG Pro HCM implementation was configured to support standard Core HR capabilities, including central employee master data, position and organizational structures, absence and time tracking workflows, and interfaces for benefits and payroll processing. UKG Pro HCM was provisioned to manage HR workflows and data stewardship across recruiting through separation lifecycle stages, using platform configuration and workflow rules native to Core HR systems.
The implementation integrated with Sun Country Airlines on premises SQL Server infrastructure that had been consolidated and virtualized onto a converged infrastructure platform using Nutanix and VMware, and included SQL Server 2016 migration and consolidation activities. Operational integrations explicitly included automated processes that created, updated, and expired Active Directory accounts from the UltiPro Human Resources system using T SQL and PowerShell, and database change management was enforced through TFS source control for SQL code promotion.
Governance and operational controls around the UKG Pro HCM deployment reflected existing IT practices, including standardized automated SQL Server builds via PowerShell, code reviews prior to production approvals, and centralized management of database objects in source control. SQL Server migrations completed during the 2014 to 2017 period maintained zero or only a few minutes of downtime for individual application migrations, a continuity characteristic leveraged during the 2017 UKG Pro HCM rollout to minimize service disruption.
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management, Workforce Planning, Workforce Scheduling | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Sun Country Airlines deployed Adobe Connect as its Audio Video and Web Conferencing solution, embedding Adobe Connect on its public website to host live sessions for customers and partners. The implementation focused on web conferencing and webinar delivery, leveraging Adobe Connect meeting rooms, content pods, screen sharing, interactive polling, and recording capabilities to provide live and on-demand session playback for external audiences and internal meeting needs.
Operational scope included corporate communications, training, and customer engagement teams, with public facing sessions provisioned through the website and scheduled events managed by designated hosts. Governance and workflow practices centered on centralized session scheduling, host account management, attendee registration processes, and on-demand recording distribution, positioning Adobe Connect as the airline's primary Audio Video and Web Conferencing platform for customer-facing and internal collaboration use cases.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sun Country Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sun Country Airlines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||