Suncare Community Services Ltd
53 Endeavour Blvd,
North Lakes, 4509, QLD,
Australia
North Lakes, 4509, QLD,
Australia
61 1800 786 227
Healthcare
Suncare Community Services Ltd Technographics
Suncare Community Services Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suncare Community Services Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Suncare Community Services Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suncare Community Services Ltd has purchased the following applications: Aurion Recruitment for Recruiting in 2018, Microsoft 365 for Collaboration in 2016, Avanser Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suncare Community Services Ltd is running and its propensity to invest more and deepen its relationship with Aurion , Microsoft , Avanser or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suncare Community Services Ltd revenues, which have grown to $48.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suncare Community Services Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suncare Community Services Ltd Tech Stack and Enterprise Applications
Suncare Community Services Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aurion | Legacy | Aurion Recruitment | Recruiting | HCM | n/a | 2018 | 2018 |
In 2018, Suncare Community Services Ltd advanced its HR systems by beginning Phase 2 configuration and testing of Aurion Recruitment within its Recruiting deployment. Phase 1 concluded with the payroll implementation now live, and the organization moved into recruitment module configuration as the next project phase.
Phase 2 focuses on implementing Aurion Recruitment functional capabilities typical for Recruiting platforms, including applicant tracking, job requisition management, candidate lifecycle workflows, interview scheduling, offer management, and onboarding configuration. Configuration and testing efforts emphasize workflow automation, role based approvals, and configurable hiring stages to align with Suncare's staffing processes.
The rollout targets HR and talent acquisition functions across Suncare Community Services Ltd in Australia and is being executed alongside the operational Aurion payroll deployment. Project governance highlights structured project phases and documentation, as reflected in Priscilla's observation, One thing I love about Aurion is the really clear project process and the documentation around that, which is being used to guide testing, change control, and phased activation of recruitment capabilities.
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Suncare Community Services Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Suncare Community Services Ltd implemented Microsoft 365 as its primary Collaboration platform. The organization, a healthcare-focused provider with roughly 400 employees in Australia, documents use of Microsoft 365 on its public website and has adopted the suite to consolidate core communication and document workflows.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including enterprise email and calendaring, cloud document libraries and intranet sites, team chat and meetings, and personal file sync and sharing. Configuration scope commonly aligns with Exchange Online for messaging, SharePoint Online for document management and intranet functions, Microsoft Teams for synchronous and asynchronous team communications, OneDrive for individual file storage, and Azure Active Directory for identity and access management within the Microsoft 365 boundary.
Operational coverage spans corporate and frontline business functions, with Collaboration services supporting care teams, HR, finance, and administrative staff across Suncare’s Australian operations. Governance emphasis in the rollout focuses on centralized account and access controls, information management policies for document libraries and mailboxes, and consolidation of collaboration endpoints to streamline team workflows and reduce fragmentation.
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Suncare Community Services Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avanser | Legacy | Avanser Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019 Suncare Community Services Ltd implemented Avanser Call Tracking on its website as a Call Tracking and Recording solution to instrument inbound phone interactions for client intake and service coordination. The deployment of Avanser Call Tracking provided web-embedded call capture and call attribution capabilities, enabling Suncare to associate website sessions with phone inquiries and to centralize recorded call assets for review and operational use.
Configuration focused on standard call tracking modules, including dynamic tracking numbers, web-to-call or click-to-call activation on key site pages, call recording and storage, and session-level reporting dashboards. Avanser Call Tracking was configured to surface caller metadata and attribution reports, supporting operational workflows for front-line intake teams and managers responsible for client engagement and outreach.
Operational coverage was centered on web-based routing and a centralized repository for recorded calls, with access and tagging workflows established to align recorded interactions with intake and service delivery processes. Governance emphasized recorded call retention and role-based access for clinical and administrative staff, and the Avanser Call Tracking implementation is described as a Call Tracking and Recording application used by Suncare Community Services Ltd to improve visibility into inbound telephony touchpoints for healthcare service delivery.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Suncare Community Services Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Suncare Community Services Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Suncare Community Services Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Suncare Community Services Ltd
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Apps Being Evaluated by Suncare Community Services Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Suncare Community Services Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Suncare Community Services Ltd digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Suncare Community Services Ltd Technographics
Suncare Community Services Ltd is a Healthcare organization based in Australia,
with around 400 employees and annual revenues of $48.0 million.
Suncare Community Services Ltd operates a diverse technology stack with applications such as
Aurion Recruitment, Microsoft 365 and Avanser Call Tracking,
covering areas like Recruiting, Collaboration and Call Tracking and Recording.
Suncare Community Services Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Aurion, Microsoft and Avanser.
Suncare Community Services Ltd recently adopted applications including
Freshservice in 2021, Google Cloud Platform (GCP) in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Suncare Community Services Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Suncare Community Services Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Suncare Community Services Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.