Mississauga, L5N 2V8, ON,
Canada
Superior Propane Technographics
Superior Propane Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Superior Propane and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Superior Propane employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Superior Propane has purchased the following applications: Avature CRM for Candidate Relationship Management in 2019, IFS Field Service Management (FSM) for Field Service Management in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Superior Propane is running and its propensity to invest more and deepen its relationship with Avature , ClickLearn , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Superior Propane revenues, which have grown to $2.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Superior Propane intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Superior Propane Tech Stack and Enterprise Applications
Superior Propane HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Superior Propane implemented Avature CRM as its Candidate Relationship Management platform, deploying Avature CRM on its public website to support candidate sourcing and engagement. The initial deployment emphasized career site integration and direct candidate capture to feed talent acquisition workflows.
The implementation leveraged core Candidate Relationship Management capabilities such as configurable candidate pipelines, talent pools, career site forms, automated candidate communications, and recruiter workflow orchestration. Avature CRM was configured to centralize candidate profiles, track candidate touchpoints, and support sourcing and engagement workflows used by HR and talent acquisition teams.
Avature CRM is embedded on the Superior Propane website to display vacancies and capture applications directly into the CRM, creating a continuous inbound candidate feed. Operational ownership is concentrated in HR and recruiting, with system use focused on sourcing, candidate engagement, interview coordination, and pipeline management.
Governance focused on standardized recruitment workflows, role based access to candidate data, and configurable pipeline stages to enforce consistent hiring practices. Rollout activities prioritized integration of Avature CRM with existing career site touchpoints and iterative configuration to refine automated engagement and candidate segmentation.
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Digital Adoption | HCM |
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2022 | 2022 |
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Superior Propane ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Superior Propane implemented IFS Field Service Management (FSM) to manage field delivery and service operations in its specialized Ontario market, establishing a centralized Field Service Management platform for routing and dispatch. The deployment oriented the application toward operational orchestration across delivery and technician workflows and centralized routing decisions under a single field service instance.
The IFS Field Service Management (FSM) configuration emphasized routing and dispatch capabilities, driver and technician assignment workflows, capacity forecasting and compliance oversight. Functional modules and capabilities implemented included route optimization workflow integration, dispatch monitoring and driver positioning tied to operational reporting and alerting consistent with Field Service Management practices.
Integrations connected IFS FSM with RoadNet routing software, ADDS, a Dispatch Monitor and a Driver Positioning System to create an end to end routing and tracking stack. Operational coverage focused on the Ontario routing network and involved the Service Logistics Team, Operations Support Team, Customer Experience Team and a distributed driver and technician network.
Governance and process changes centered on daily check ins with the driver network, liaison processes between logistics coordinators and drivers, and strategic planning for peak volume periods to maintain safety and service metrics. Reporting routines were used to flag usage spikes and capacity constraints and to coordinate forecasting and resource allocation across Service Logistics, Operations Support and Customer Experience teams.
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Superior Propane Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Superior Propane implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on Superior Propane's public website and was provisioned to support corporate productivity across the company's Canada operations and approximately 1,500 employees.
The deployment centered on core Microsoft 365 collaboration capabilities, including cloud email, intranet and document management, team messaging and meetings, and endpoint productivity applications, reflecting standard Collaboration category functionality. Tenant level administration and centralized identity and access management govern user provisioning and access, with corporate IT responsible for tenant configuration, security baselines, and role based access controls. The implementation supported internal business functions such as corporate communications, field operations coordination, and office productivity while also surfacing Microsoft 365 assets on the public website.
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Superior Propane Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Superior Propane CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Superior Propane ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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Superior Propane PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Superior Propane IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Superior Propane CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Superior Propane
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Superior Propane Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||