MedellÃn, x,
Colombia
Sura Technographics
Sura Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sura and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60173 Sura employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sura has purchased the following applications: Microsoft 365 for Collaboration in 2017, Microsoft SharePoint for Enterprise Content Management in 2017, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sura is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sura revenues, which have grown to $6.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sura intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sura Tech Stack and Enterprise Applications
Sura Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Sura deployed Microsoft 365 to provide Collaboration capabilities, with Microsoft 365 services surfaced on the corporate website to support employee access and public facing collaboration touchpoints. The implementation positions Microsoft 365 as the primary Collaboration platform for corporate communication and document sharing across the organization.
The Microsoft 365 deployment includes standard Collaboration functional patterns such as cloud email and calendaring, intranet and document management, real time chat and meetings, and personal file storage. Microsoft 365 was configured to deliver consolidated content collaboration, team workspaces, and centralized administration through native Microsoft 365 management tools, aligning platform configuration with corporate content workflows and information sharing requirements.
Operational governance was organized around centralized admin controls and information governance policies within Microsoft 365 to manage access, content lifecycle, and compliance posture. Rollout and user access were organized to integrate the platform into existing corporate communication and knowledge management practices, with training and admin governance implied by the surfaced website presence and enterprise Collaboration usage.
|
Sura Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Sura implemented Microsoft SharePoint as an Enterprise Content Management solution on its website. The deployment emphasized a web-facing content layer for corporate site publishing while establishing internal site collections to manage document libraries, structured pages, enterprise search, and permission controls. Microsoft SharePoint serves as the central content repository and publishing platform for web content and organizational documentation.
Configuration and functional modules included document libraries, publishing workflows, metadata taxonomies, site collections, search configuration, and role-based access governance. Operational coverage focused on corporate web content management and internal knowledge management, aligning business functions such as marketing, corporate communications, compliance, and records management to centralized content governance and access controls.
|
Sura CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Sura implemented Hotjar on its public website to support Customer Experience initiatives. The deployment uses Hotjar to capture qualitative user behavior signals, including session recordings, heatmaps, funnel analysis, and on-page feedback collection to inform UX design and digital product decisions.
Instrumentation was implemented via Hotjar's client-side script across Sura's web properties, streaming interaction data to Hotjar cloud services and aligning with the companys broader digital analytics stack for qualitative insight. The implementation situates Hotjar as a Customer Experience tool used by UX, product management, and digital marketing teams to collect behavioral data and direct user feedback, with operational governance oriented around data capture scope and consent management.
|
Sura IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Sura CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Sura
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sura Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||