Suzette Holdings
South Building, Harbor Studio 43, 5-16 Kubocho,
Nishinomiya City, 662-0927,
Japan
Nishinomiya City, 662-0927,
Japan
81 7 9836-8700
Leisure and Hospitality
Suzette Holdings Technographics
Suzette Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suzette Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 412 Suzette Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suzette Holdings has purchased the following applications: Recruit Shifop for Workforce Scheduling in 2019, Cloudflare CDN for Content Delivery Network in 2021, Google Identity Platform for Identity and Access Management (IAM) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suzette Holdings is running and its propensity to invest more and deepen its relationship with Recruit , Cloudflare , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suzette Holdings revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suzette Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suzette Holdings Tech Stack and Enterprise Applications
Suzette Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruit | Legacy | Recruit Shifop | Workforce Scheduling | HCM | n/a | 2019 | 2019 |
In 2019 Suzette Holdings deployed Recruit Shifop for Workforce Scheduling to centralize shift management and address chronic staffing shortages and employee overtime. The initiative targeted the company’s retail footprint of about 120 bases operating cafes and confectioneries in department stores, with scope spanning store managers, part-time staff, and headquarters operations for scheduling, recruitment planning, and labor cost oversight.
Recruit Shifop was configured to deliver core Workforce Scheduling capabilities including shift creation, a shift frame for defining required headcount by day and time, automated collection of staff requests, automatic email deadlines for submissions, and on-screen reflection of requests. Functional modules explicitly used include the help function to recruit staff from other stores, a message function for day notes and task instructions to mobile devices, and automated computation of worked hours and personnel expenses to support budget checks at store level.
The deployment established real-time visibility to headquarters, enabling weekly reporting of numeric shift and staffing data in manager meetings, and supporting labor cost forecasting across the estate. Suzette Holdings selected Recruit Shifop in part because the product supported planned future data linkage with POS systems and other operational feeds, enabling extraction of shift and labor data for downstream analysis, though POS integration was an intended capability rather than a completed integration at rollout.
Operationally the system replaced a prior workflow based on messaging apps and spreadsheet aggregation, shifting responsibility for real-time schedule transparency to the platform. Rollout experienced typical site resistance during early adoption, but store managers and part-time staff became proficient after two to four shift cycles, enabling managers to share helper requests and coordinate cross-store staffing through the application.
Explicit outcomes reported from using Recruit Shifop for Workforce Scheduling include a marked increase in cross-store helper work, reduction in shift creation time from several hours every half month to roughly one hour, improved ability for headquarters to check shift status in real time, more accurate labor cost forecasting with forecast to actual variances generally within a few percent, and more targeted recruitment driven by shift frame analytics to match hiring profiles to actual demand.
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Suzette Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
In 2021, Suzette Holdings deployed Cloudflare CDN on its public website to manage edge delivery and web traffic for its leisure and hospitality online presence. Cloudflare CDN is the Content Delivery Network used to accelerate and secure the company site, and the implementation is centered on delivering cached static assets and optimized HTTP delivery for customer facing pages.
The deployment leverages standard Content Delivery Network capabilities common to the category, including global edge caching, TLS termination and protocol optimization such as HTTP 2, cache control and invalidation workflows, and origin routing to the website origin. Configuration emphasis is on CDN caching policies, content TTLs, and edge delivery rules that shape how marketing assets and web pages are served to geographically distributed visitors.
Operationally the Cloudflare CDN instance is integrated with Suzette Holdings public web estate and carried by the web operations and digital teams, with governance focused on cache management, content publish workflows and certificate management. Rollout is scoped to the external website, and operational practices include defined cache purge procedures and rule change controls to support ongoing content updates and promotional campaigns.
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Suzette Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Identity Platform | Identity and Access Management (IAM) | CyberSecurity | n/a | 2017 | 2017 |
In 2017, Suzette Holdings deployed Google Identity Platform on its public website to centralize customer-facing authentication and access control. The implementation positions Google Identity Platform as the Identity and Access Management (IAM) solution for web-based user sign-in and session handling for the leisure and hospitality brand operating in Japan.
The deployment uses Google Identity Platform capabilities typical for web IAM, including user authentication flows, OAuth 2.0 and OpenID Connect based token issuance, single sign-on style session continuity, and managed credential handling. Functional focus is on web sign-in, account authentication, and token lifecycle management, with configuration of authentication policies and client SDKs to support browser-based login flows.
Architecturally the implementation is embedded in the website authentication layer, using client-side integration points and server-side token validation tied into the site’s session management. Operational coverage is explicitly the public website, supporting customer access paths and personalization hooks, with identity configuration and keys held in Suzette Holdings’ IT configuration framework.
Governance and operational ownership remain internal to Suzette Holdings, with the IT or digital operations team responsible for managing identity settings, credential rotation, and authentication policy configuration. Google Identity Platform is referenced by name as the application delivering Identity and Access Management (IAM) for Suzette Holdings’ web properties.
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IT Decision Makers and Key Stakeholders at Suzette Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Suzette Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Suzette Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Suzette Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Suzette Holdings Technographics
Suzette Holdings is a Leisure and Hospitality organization based in Japan,
with around 412 employees and annual revenues of $19.0 million.
Suzette Holdings operates a diverse technology stack with applications such as
Recruit Shifop, Cloudflare CDN and Google Identity Platform,
covering areas like Workforce Scheduling, Content Delivery Network and Identity and Access Management (IAM).
Suzette Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Recruit, Cloudflare and Google.
Suzette Holdings recently adopted applications including
Cloudflare CDN in 2021, Recruit Shifop in 2019 and Google Identity Platform in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Suzette Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Suzette Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Suzette Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.