Nishinomiya City, 662-0927,
Japan
Suzette Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Suzette Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 412 Suzette Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suzette Holdings has purchased the following applications: Recruit Shifop for Workforce Scheduling in 2019, Cloudflare CDN for Content Delivery Network in 2021, Google Identity Platform for Identity and Access Management (IAM) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suzette Holdings is running and its propensity to invest more and deepen its relationship with Recruit , Cloudflare , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suzette Holdings revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suzette Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruit | Legacy | Recruit Shifop | Workforce Scheduling | HCM | n/a | 2019 | 2019 |
In 2019 Suzette Holdings deployed Recruit Shifop for Workforce Scheduling to centralize shift management and address chronic staffing shortages and employee overtime. The initiative targeted the company’s retail footprint of about 120 bases operating cafes and confectioneries in department stores, with scope spanning store managers, part-time staff, and headquarters operations for scheduling, recruitment planning, and labor cost oversight.
Recruit Shifop was configured to deliver core Workforce Scheduling capabilities including shift creation, a shift frame for defining required headcount by day and time, automated collection of staff requests, automatic email deadlines for submissions, and on-screen reflection of requests. Functional modules explicitly used include the help function to recruit staff from other stores, a message function for day notes and task instructions to mobile devices, and automated computation of worked hours and personnel expenses to support budget checks at store level.
The deployment established real-time visibility to headquarters, enabling weekly reporting of numeric shift and staffing data in manager meetings, and supporting labor cost forecasting across the estate. Suzette Holdings selected Recruit Shifop in part because the product supported planned future data linkage with POS systems and other operational feeds, enabling extraction of shift and labor data for downstream analysis, though POS integration was an intended capability rather than a completed integration at rollout.
Operationally the system replaced a prior workflow based on messaging apps and spreadsheet aggregation, shifting responsibility for real-time schedule transparency to the platform. Rollout experienced typical site resistance during early adoption, but store managers and part-time staff became proficient after two to four shift cycles, enabling managers to share helper requests and coordinate cross-store staffing through the application.
Explicit outcomes reported from using Recruit Shifop for Workforce Scheduling include a marked increase in cross-store helper work, reduction in shift creation time from several hours every half month to roughly one hour, improved ability for headquarters to check shift status in real time, more accurate labor cost forecasting with forecast to actual variances generally within a few percent, and more targeted recruitment driven by shift frame analytics to match hiring profiles to actual demand.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Identity Platform | Identity and Access Management (IAM) | CyberSecurity | n/a | 2017 | 2017 |
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