Suzuki
300 Takatsuka-cho, Chuo-ku, Hamamatsu, Shizuoka,
Hamamatsu, 432-8611,
Japan
Hamamatsu, 432-8611,
Japan
81 53-440-2061
Automotive
Suzuki Technographics
Suzuki Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suzuki and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 74077 Suzuki employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suzuki has purchased the following applications: Deltek HRSmart for Core HR in 2013, Hotjar for Customer Experience in 2020, NTT Enterprise Cloud for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suzuki is running and its propensity to invest more and deepen its relationship with Deltek , Go1 , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suzuki revenues, which have grown to $48.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suzuki intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suzuki Tech Stack and Enterprise Applications
Suzuki HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek HRSmart | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, Suzuki deployed Deltek HRSmart as its Core HR solution on the corporate website. The deployment established Deltek HRSmart as the primary human resources information system for employee lifecycle management and personnel administration.
The implementation concentrated on core functional modules typical of Core HR, including employee master data, organizational hierarchy management, web based self service for employees and managers, configurable approval workflows, and role based access controls. Deltek HRSmart was configured to support browser based HR transactions and administrative workflows consistent with enterprise Core HR requirements.
Access to Deltek HRSmart is provided through Suzuki’s website, indicating a web hosted delivery model and browser access for HR users. Operational coverage emphasized central human resources and manager level interactions across Suzuki’s workforce of 74,077 employees, with the system serving as the authoritative HR data store.
Governance centered on centralized HR master data stewardship, standardized approval and onboarding workflows, role based permissioning, and audit trails to support compliance and record keeping. The configuration and rollout prioritized consistent personnel administration processes and manager driven self service within Suzuki’s human resources function.
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Learning and Development | HCM |
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2019 | 2020 |
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Suzuki CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Suzuki implemented Hotjar on its corporate website globalsuzuki.com as part of its Customer Experience tooling. The deployment centers on client-side behavior analytics to instrument user interactions on public web pages for digital experience analysis.
The implementation of Hotjar includes standard Customer Experience capabilities such as session recordings, heatmaps, funnel analysis, and on-page feedback surveys. The Hotjar script is deployed with page-level targeting and sampling controls to capture representative session data while limiting collection to defined web areas. Configuration focuses on UX instrumentation and conversion funnel visibility, aligning behavior data with product and marketing hypotheses.
Operational coverage is the corporate website globalsuzuki.com, with data collection scoped by page group and user segment to support digital marketing, UX research, and product management workflows. Governance is applied through configuration controls and targeted rollout policies, enabling the teams that manage web content to adjust capture rules and survey placements without requiring backend changes.
This implementation positions Suzuki to use Hotjar session and heatmap insights within Customer Experience and web analytics processes, informing iterative user experience optimization and on-site behavior diagnostics.
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Suzuki IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NTT Group | Legacy | NTT Enterprise Cloud | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Suzuki provisioned NTT Enterprise Cloud to host its global corporate website, leveraging Application Hosting and Computing Services for public-facing web infrastructure. The implementation of NTT Enterprise Cloud on globalsuzuki.com positions the NTT Enterprise Cloud application as the primary hosting and compute layer for Suzuki's corporate web presence.
NTT Enterprise Cloud was configured to provide virtual compute instances, persistent storage, network services, and platform-level monitoring consistent with Application Hosting and Computing Services. The configuration aligns with standard web hosting operational modules, including OS-level provisioning, capacity scaling, and service monitoring to support corporate web content delivery and uptime requirements.
Operational responsibility is centered on Suzuki's web operations and corporate communications functions, with the NTT Enterprise Cloud deployment focused on the corporate website rather than line-of-business applications. The scope of the implementation is the global corporate website, and the deployment supports content management publication workflows and centralized web asset management.
Governance for the NTT Enterprise Cloud deployment is organized around web release processes and infrastructure change control, with Suzuki applying standard configuration management and operational procedures to manage site updates and platform maintenance. The narrative documents Suzuki, 2015, NTT Enterprise Cloud, Application Hosting and Computing Services in the context of corporate website hosting.
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Suzuki
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Suzuki Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Suzuki IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Suzuki digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Suzuki Technographics
Suzuki is a Automotive organization based in Japan,
with around 74077 employees and annual revenues of $48.97 billion.
Suzuki operates a diverse technology stack with applications such as
Deltek HRSmart, Hotjar and NTT Enterprise Cloud,
covering areas like Core HR, Customer Experience and Application Hosting and Computing Services.
Suzuki has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deltek, Contentsquare and NTT Group.
Suzuki recently adopted applications including
Oracle Cloud Infrastructure in 2024, Hotjar in 2020 and Go1 Content Hub in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Suzuki’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Suzuki’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Suzuki technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.