Silicon Valley Bank, a First Citizens Bank Company
3003 Tasman Dr.,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 408-654-7400
Banking and Financial Services
Silicon Valley Bank, a First Citizens Bank Company Technographics
Silicon Valley Bank, a First Citizens Bank Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Silicon Valley Bank, a First Citizens Bank Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Silicon Valley Bank, a First Citizens Bank Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silicon Valley Bank, a First Citizens Bank Company has purchased the following applications: Coupa Invoice for AP Automation in 2013, Workday HCM for Core HR in 2018, AppWorx Workload Automation for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silicon Valley Bank, a First Citizens Bank Company is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silicon Valley Bank, a First Citizens Bank Company revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silicon Valley Bank, a First Citizens Bank Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Silicon Valley Bank, a First Citizens Bank Company Tech Stack and Enterprise Applications
Silicon Valley Bank, a First Citizens Bank Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013, Silicon Valley Bank implemented Coupa Invoice as an AP Automation solution. The deployment targeted accounts payable workflows for staffing-related vendor spend, with operational use in Santa Clara, California by recruiting and finance staff to process agency placement and background check invoices. Coupa Invoice handled supplier invoice intake, approval routing, and invoice-to-payment orchestration for those staffing categories. The implementation was operated alongside the Taleo recruiting system to align requisition and offer approval evidence with invoice processing.
Configuration emphasized invoice capture, configurable approval workflows, and role-based routing to support staffing coordinators and recruiting coordinators who processed and audited invoices. Staffing coordinators used Coupa Invoice to process agency placements and background check invoices and trained recruiting staff on approval and audit procedures in Taleo to preserve end-to-end staffing to pay traceability. Governance adjustments formalized invoice submission and approval checkpoints between recruiting and AP, creating tighter documentation controls that linked recruiting requisitions and offers to supplier invoices. Coupa Invoice is the AP Automation platform identified for these staffing-related accounts payable operations.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2010 | 2010 |
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Expense Management | ERP |
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2019 | 2020 |
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Silicon Valley Bank, a First Citizens Bank Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Silicon Valley Bank, a First Citizens Bank Company implemented Workday HCM to centralize Core HR functions for its approximately 1,500 employee population in the United States. The deployment used Workday HCM as the authoritative system for HR master data and workforce lifecycle management, aligning the application name Workday HCM with Core HR operational ownership.
Configuration focused on standard Core HR modules, including employee records and person profiles, organizational and position management, benefits administration, absence and time-off tracking, and talent profile management. The implementation leveraged Workday business process frameworks, role-based security, configurable approvals, and reporting schemas to support transactional HR workflows and manager self-service.
Operational scope centered on corporate HR and people operations, with direct impact to HR operations, talent acquisition, compensation administration, and frontline managers. A Product Manager, Workday served as the governance lead for configuration decisions, release sequencing, and stakeholder coordination, establishing business process owners within HR to manage ongoing change.
Rollout emphasized staged adoption and governance controls, with configuration control and role-based access instituted to maintain data integrity and process consistency across HR functions. The full application name Workday HCM is the primary reference point for Core HR governance and day to day HR operations within Silicon Valley Bank, a First Citizens Bank Company.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Silicon Valley Bank, a First Citizens Bank Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Silicon Valley Bank, a First Citizens Bank Company deployed AppWorx Workload Automation from Broadcom as its Business Process Management platform to orchestrate data engineering and analytics workloads. The implementation was concentrated on data pipeline automation and enterprise job scheduling for the bank's data engineering organization during the July 2019 to January 2021 period, with the AppWorx Workload Automation instance positioned to manage both cloud native and on-premise batch and streaming jobs.
Configuration emphasized core workload automation capabilities common to the Business Process Management category, including a central scheduling engine, dependency and calendar management, SLA monitoring, and agent-based execution for heterogeneous runtimes. The platform was used to orchestrate ETL pipelines and continuous delivery workflows, coordinating Spark Streaming jobs, MapReduce and Hive batch jobs, and data ingestion processes that populated an AWS S3 data lake, while aligning with existing CI practices in Git and Jenkins and deployment automation authored in Ansible and CloudFormation.
Integrations tied AppWorx into the bank's multi-cloud and big data footprint, handling job triggers and orchestration across AWS services such as EMR, Lambda, S3 and EC2, GCP Dataproc and BigQuery pipelines, Azure Data Factory movements, and the Hadoop ecosystem including HDFS, Sqoop, Flume, Hive and HBase. The implementation also interfaced with messaging and stream infrastructures such as Kafka, container platforms including OpenShift where projects and quotas were managed, and centralized logging stacks like EFK and ELK for operational telemetry and auditability.
Governance centered on consolidation of job definitions into a controlled library, introduction of change control linked to Git and Jenkins CI pipelines, and automated deployment of workload definitions through Ansible and CI tooling. Operational rollout targeted data engineering, analytics and platform teams, enabling formalized scheduling, cross-system dependency enforcement, and centralized monitoring without asserting quantified outcomes.
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Core Banking | ERP Services and Operations |
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2010 | 2010 |
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Core Banking | ERP Services and Operations |
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2015 | 2015 |
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Silicon Valley Bank, a First Citizens Bank Company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Silicon Valley Bank, a First Citizens Bank Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Silicon Valley Bank, a First Citizens Bank Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Silicon Valley Bank, a First Citizens Bank Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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Silicon Valley Bank, a First Citizens Bank Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Silicon Valley Bank, a First Citizens Bank Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Silicon Valley Bank, a First Citizens Bank Company Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2022 | 2022 |
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Portfolio and Investment Management | Investment Management |
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2022 | 2022 |
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Silicon Valley Bank, a First Citizens Bank Company Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Silicon Valley Bank, a First Citizens Bank Company SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2017 |
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Sales Performance Management | SPM |
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2016 | 2017 |
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Silicon Valley Bank, a First Citizens Bank Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2020 | 2020 |
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Silicon Valley Bank, a First Citizens Bank Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Silicon Valley Bank, a First Citizens Bank Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Silicon Valley Bank, a First Citizens Bank Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Silicon Valley Bank, a First Citizens Bank Company
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Managing Director | Director | HR | |
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HR Director | Director | HR | |
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Senior Global Payroll Manager | Manager | HR | |
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Director, Global Benefits | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Controller | Director | Finance | |
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Treasurer | Manager | Treasury | |
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Finance Director | Director | Finance | |
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Senior Director IT | Director | IT | |
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Accounting Manager | Manager | Finance | |
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Procurement Process Innovation Manager | Manager | Procurement | |
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Chief Information Officer (CIO) | CXO | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Sourcing Manager | Manager | Procurement | |
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Head of Multisourcing | Director | Procurement | |
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CIO | CXO | Finance | |
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Head, Global Treasury and Payments | Director | Finance | |
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Chief Investment Officer | CXO | Investment | |
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Vice President, Financial Planning | VP | Finance | |
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Director of Tax Credit Investments | Director | Investment | |
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Director Tax Accounting, Compliance and Indirect Taxes | Director | Finance | |
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Tax Manager | Manager | Finance | |
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Director of Tax | Director | Finance | |
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Director of Accounting | Director | Finance | |
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Sales Operations Business Partner | Manager | Sales | |
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Director, Sales Origination | Director | Sales | |
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Manager, Sales Operations | Manager | Sales | |
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Senior Director, IT, CRM & Marketing | Director | Marketing | |
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Divisional CIO | CXO | Finance | |
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Head of Enterprise Data Products | Director | IT | |
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Director IT Business Operations | Director | IT | |
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Head of Technology Modernization | Director | IT | |
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Recruiting Coordinator Manager | Manager | HR | |
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Director, Talent Acquisition | Director | HR | |
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Director, Talent Acquisition | Director | HR | |
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Director, Talent Acquisition | Director | HR | |
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Senior Manager, Analytics & Sales Operations | Manager | Sales | |
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Managing Director, Sales Operations | Director | Sales | |
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Director GRC Platform and Tools | Director | Risk | |
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Director, First Line Compliance Implementation | Director | Finance | |
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Deputy Treasurer, Head of Capital Management and Strategy | Director | Finance | |
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Model Risk Governance Manager | Manager | Risk | |
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Senior Director, Corporate Compliance | Director | Legal | |
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CIO | CXO | Finance | |
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Director of Information Technology | Director | IT | |
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Global Head of Digital Solutions | Director | IT | |
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VP, Enterprise Software | VP | IT | |
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Director IT Operations | Director | IT | |
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Head of Investment Strategy | Director | Investment | |
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Head of SVB Asset Management | Director | Investment | |
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Head of Portfolio Management - Global Fund Banking | Director | Investment | |
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Salesforce Administrator | Manager | Marketing | |
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Divisional CIO | CXO | IT | |
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Head Information Management / Head of Data Engineering | Director | IT | |
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Apps Being Evaluated by Silicon Valley Bank, a First Citizens Bank Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Silicon Valley Bank, a First Citizens Bank Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Silicon Valley Bank, a First Citizens Bank Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Silicon Valley Bank, a First Citizens Bank Company Technographics
Silicon Valley Bank, a First Citizens Bank Company is a Banking and Financial Services organization based in United States,
with around 1500 employees and annual revenues of $1.96 billion.
Silicon Valley Bank, a First Citizens Bank Company operates a diverse technology stack with applications such as
Coupa Invoice, Workday HCM and AppWorx Workload Automation,
covering areas like AP Automation, Core HR and Business Process Management.
Silicon Valley Bank, a First Citizens Bank Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and Broadcom.
Silicon Valley Bank, a First Citizens Bank Company recently adopted applications including
BlackRock Aladdin in 2022, Clearwater Platform in 2022 and Diligent HighBond in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Silicon Valley Bank, a First Citizens Bank Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Silicon Valley Bank, a First Citizens Bank Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Silicon Valley Bank, a First Citizens Bank Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.