Sandy Springs, 30350, GA,
United States
Swan Hose Technographics
Swan Hose Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swan Hose and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Swan Hose employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swan Hose has purchased the following applications: CSI Friedman Frontier for ERP Financial in 2014, Microsoft 365 for Collaboration in 2020, Volusion E-Commerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swan Hose is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swan Hose revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swan Hose intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swan Hose Tech Stack and Enterprise Applications
Swan Hose ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Friedman Frontier | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Swan Hose implemented CSI Friedman Frontier as its ERP Financial application to centralize finance operations and commercial performance analysis. The initiative was co-chaired internally and positioned the CSI Friedman Frontier ERP Financial system as the primary finance platform supporting month end close, account reconciliation, and customer product performance tracking.
The deployment included formalizing a monthly account reconciliation and review process within CSI Friedman Frontier, and instantiating ledger and reconciliation workflows consistent with ERP Financial best practices. Swan Hose also initiated numerous standard work instructions with the Finance team to document all functional priority processes for month end close, creating repeatable procedures for close cadence and control activities.
Parallel to finance process work, the implementation team developed and enhanced a customer database to track SKU performance versus Budget and Prior Year, and to monitor customer margin and product mix within the CSI Friedman Frontier environment. Operational coverage focused on Finance and commercial analysis use cases, with governance led by finance co-chairs, documented standard work, and a structured monthly review cadence.
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Swan Hose Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Swan Hose implemented Microsoft 365 as its primary Collaboration platform. The implementation established Microsoft 365 as the central cloud SaaS environment for email, document collaboration, and real-time communication across the organization.
Swan Hose configured core Microsoft 365 components including Exchange Online for mail routing, SharePoint Online and OneDrive for centralized document libraries and file sync, and Microsoft Teams for persistent chat and meetings. The deployment included standard Office applications provisioned through the Microsoft 365 tenant and role-based access controls applied at site and team levels.
The tenancy is surfaced on the Swan Hose public website, indicating use of Microsoft 365 services in customer-facing touchpoints. Operational coverage spans Swan Hose internal teams in the United States, supporting sales, customer service, and back-office collaboration with cloud-hosted mailboxes and shared collaboration workspaces.
Governance practices focus on centralized site provisioning, Teams channel lifecycle controls, and centralized mailbox and document access governance within the Microsoft 365 administration model. Identity and authentication are managed through the Microsoft identity platform embedded in Microsoft 365, enabling unified account management and consistent policy enforcement.
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Swan Hose eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volusion | Legacy | Volusion E-Commerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Swan Hose deployed Volusion E-Commerce to operate its online storefront on its website. The Volusion E-Commerce implementation serves Swan Hose as the company eCommerce platform supporting retail order capture and catalog presentation for its United States operations and 200 employee organization.
Configuration work focused on product catalog management, storefront template customization, shopping cart and checkout workflows, built in promotions and couponing, content management for product detail pages, and analytics instrumentation through the Volusion E-Commerce administration console. Order notification and fulfillment workflows were configured alongside tax and shipping rules to align platform processing with Swan Hose merchandising and fulfillment practices.
Operational governance consolidated product data ownership and promotional planning within e-commerce, merchandising, marketing, and customer service teams. The deployment centralized catalog updates, pricebook maintenance, order processing, and customer communications within Volusion E-Commerce, establishing standard eCommerce operational processes for Swan Hose online sales channels in the United States.
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eCommerce | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Swan Hose IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Swan Hose
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Apps Being Evaluated by Swan Hose Executives
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