Venaria Reale, 10078,
Italy
Sweet Coffee Italia Technographics
Sweet Coffee Italia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sweet Coffee Italia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11 Sweet Coffee Italia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sweet Coffee Italia has purchased the following applications: Zucchetti Mago4 ERP for ERP Financial in 2020, Discover Platform for Digital Banking in 2026, TocToc Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sweet Coffee Italia is running and its propensity to invest more and deepen its relationship with Zucchetti , PayPal , Discover Financial Services or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sweet Coffee Italia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sweet Coffee Italia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sweet Coffee Italia Tech Stack and Enterprise Applications
Sweet Coffee Italia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zucchetti | Legacy | Zucchetti Mago4 ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
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Payment Processing | ERP |
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2023 | 2023 |
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Sweet Coffee Italia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Discover Financial Services | Legacy | Discover Platform | Digital Banking | ERP Services and Operations | n/a | 2026 | 2026 |
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Sweet Coffee Italia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TocToc | Legacy | TocToc Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sweet Coffee Italia deployed TocToc Chat on its public website. TocToc Chat is implemented as the company's Chatbots and Conversational AI solution to handle customer interactions, surface product information, and capture inbound sales leads through the site.
The implementation concentrated on a lightweight conversational user interface and automated FAQ flows, with intents configured for order inquiries, product details, and basic shipping questions. Configuration used TocToc Chat capabilities for scripted dialogs and natural language intent recognition typical of Chatbots and Conversational AI, and included form based lead capture to hand off complex cases to human agents.
The solution is embedded as a website widget on sweetcoffeeitalia.com and is managed internally by a small operations or marketing team that maintains dialog content and routing via the TocToc Chat administration console. Operational coverage is focused on customer support and ecommerce inquiry handling for the Italy facing site, with iterative updates to conversation flows to reflect product and seasonal changes.
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Sweet Coffee Italia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Sweet Coffee Italia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Sweet Coffee Italia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2023 | 2023 |
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Sweet Coffee Italia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2018 | 2018 |
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Sweet Coffee Italia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Sweet Coffee Italia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2022 | 2022 |
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Sweet Coffee Italia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Sweet Coffee Italia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sweet Coffee Italia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sweet Coffee Italia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||