AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Dah Chong Hong Tech Stack and Enterprise Applications

Dah Chong Hong ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP n/a 2021 2022
In 2021, Dah Chong Hong adopted Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to establish a unified data foundation for its One DCH vision, beginning with the Electrical Appliances Division and the recently acquired Gilman business. The deployment was scoped as the initial group-level rollout to tie together operating processes across those two business units, with phased expansion to other divisions planned to support cross-unit operational alignment and consolidated reporting. The implementation configured core finance and operations capabilities within Microsoft Dynamics 365 for Finance and Operations including finance ledger integration, procurement to pay workflows, order management, inventory and warehouse synchronization, delivery tracking, and after-sales service linkage. Power Platform was used to automate select processes and Microsoft 365 tools including Teams, SharePoint and OneDrive provided workplace integration, while Power BI was leveraged for analytics and reporting to surface operational insights. The solution was provisioned on Microsoft cloud infrastructure to maintain up-to-date security and product innovation, enabling anytime, anywhere access across devices for staff. Real-time syncing between the ERP and warehouse systems was a functional focus to drive a paperless supply chain, and the platform orientation emphasized integration across Microsoft applications to reduce data silos. Governance and rollout followed an IT led program model, the IT department working with a consultant to set targets, identify execution challenges, cost estimates and launch milestones. Go-live milestones were explicit, with Gilman going live in January 2021 and the Electrical Appliances Division launching in November 2021, and operational ownership structured to link transactional flows directly into the group finance function. As reported, the implementation enabled business continuity and remote operations during the pandemic by preserving access to stock, sales orders, delivery status, inventory and maintenance information, accelerated ordering and back office processes through real-time data flows, and advanced the group objective of a paperless supply chain. Dah Chong Hong Microsoft Dynamics 365 for Finance and Operations ERP Financial integration positioned finance, procurement, sales and warehouse functions to operate from a single platform and to support ongoing digitization across the group.
Dah Chong Hong Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Dah Chong Hong implemented Microsoft 365 as its Collaboration platform, provisioning Microsoft 365 for corporate collaboration and referencing the service on the company website. The deployment serves the Hong Kong corporate environment of Dah Chong Hong, a retail business with approximately 100 employees, and is positioned to support retail operations and corporate administrative functions through cloud-hosted collaboration services. The Microsoft 365 implementation includes standard Collaboration capabilities such as Exchange Online email, SharePoint Online intranet and content management, Microsoft Teams for real-time communication, OneDrive for business file sync and sharing, and Azure Active Directory for tenant identity and single sign-on. Administrative controls appear to be centralized within the Microsoft 365 tenant, supporting user provisioning, access controls, and site-level content governance tied to department-level collaboration workflows.
Dah Chong Hong CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2019 2019
In 2019, Dah Chong Hong implemented Google Tag Manager for Tag Management on its public retail website. Google Tag Manager was used to centralize client-side tag deployment and enable event-level tracking to support marketing, e-commerce, and analytics workflows for the Hong Kong site. The implementation establishes a container-based approach to tag control and enables non-developer teams to manage tracking through the Google Tag Manager interface. The deployment uses a site-level container snippet and leverages dataLayer patterns, tag templates, triggers and variables to capture pageviews and custom events, with preview and versioning workflows governing changes before publish. Operational responsibility resides with marketing and analytics functions, using role-based access and a centralized publish cadence to reduce ad hoc tag changes. This Dah Chong Hong Google Tag Manager Tag Management configuration follows standard tag management practices for retail websites.
Dah Chong Hong PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management, iPaaS (Integration Platform as a Service) PaaS 2023 2023
Transactional Email PaaS 2021 2021
Dah Chong Hong IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Dah Chong Hong

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dah Chong Hong Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dah Chong Hong IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dah Chong Hong digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dah Chong Hong Technographics
Dah Chong Hong is a Retail organization based in Hong Kong, with around 100 employees and annual revenues of $6.0 million.
Dah Chong Hong operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and Google Tag Manager, covering areas like ERP Financial, Collaboration and Tag Management.
Dah Chong Hong has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Google.
Dah Chong Hong recently adopted applications including Boomi AtomSphere in 2023, Microsoft Dynamics 365 for Finance and Operations in 2021 and Amazon SES in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dah Chong Hong’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dah Chong Hong’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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