Sydney, B1P 7B9, NS,
Canada
Sydney MayorS Office Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sydney MayorS Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Sydney MayorS Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sydney MayorS Office has purchased the following applications: Microsoft 365 for Collaboration in 2021, KwikSurveys for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sydney MayorS Office is running and its propensity to invest more and deepen its relationship with Microsoft , KwikSurveys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sydney MayorS Office revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sydney MayorS Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KwikSurveys | Legacy | KwikSurveys | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Sydney MayorS Office implemented KwikSurveys on its public website. KwikSurveys is deployed as a Customer Experience tool to capture constituent feedback and run short-form surveys directly from web pages, providing the office with an on-site mechanism for citizen engagement. The deployment is web-embedded, using inline survey widgets and form-based feedback collection accessible to municipal site visitors, and the scope of use is municipal constituent interaction managed by the small office staff in Canada. The implementation explicitly places KwikSurveys as the Customer Experience capture layer on the Sydney MayorS Office site without reference to named backend integrations.
The KwikSurveys implementation leverages common survey capabilities including form embedding, response capture, conditional question logic, and built-in reporting dashboards to support service feedback workflows and online consultation. Operational responsibilities focus on survey configuration, publishing, and response review through the KwikSurveys interface, with governance implemented as lightweight publish and content review steps controlled by office personnel. Data handling and workflow orchestration are conducted through the application and the website front-end, aligning KwikSurveys with web-based feedback collection and basic analytics for the municipal Customer Experience function.
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