Solihull, B90 3DN,
United Kingdom
Sydney Mitchell Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sydney Mitchell Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Sydney Mitchell Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sydney Mitchell Services has purchased the following applications: SOS Legal Document Management for Document Management in 2016, Infinity Call Tracking for Call Tracking and Recording in 2022, Mimecast Email Security for Secure Email Gateways (SEGs) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sydney Mitchell Services is running and its propensity to invest more and deepen its relationship with SOS Legal , Infinity Tracking , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sydney Mitchell Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sydney Mitchell Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SOS Legal | Legacy | SOS Legal Document Management | Document Management | Content Management | n/a | 2016 | 2016 |
In 2016, Sydney Mitchell Services implemented SOS Legal Document Management as part of a broader adoption of SOS Connect. The deployment covered the firm’s Birmingham and West Midlands offices and deepened its longstanding relationship with SOS, positioning SOS Legal Document Management inside the integrated SOS Connect practice and case management suite to centralize matter documents.
As a Document Management solution the implementation established a central repository with metadata indexing, version control, and case linked document workflows to support matters, billing and finance activities. Configuration emphasized document capture, secure access controls, full text search and audit trails consistent with legal document governance.
Operational scope included practice teams and finance departments across the Birmingham and West Midlands offices, with rollout focused on standardizing case workflows and records handling. The project was intended to increase efficiency and productivity across practice and finance areas and required updates to document access policies and workflow procedures.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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