Leeds, LS9 0DN,
United Kingdom
Symington's Ltd Technographics
Symington's Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Symington's Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Symington's Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Symington's Ltd has purchased the following applications: Sage 1000 for ERP Financial in 2020, Crown Time and Attendance for Time and Attendance in 2015, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Symington's Ltd is running and its propensity to invest more and deepen its relationship with Sage , Crown Computing , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Symington's Ltd revenues, which have grown to $164.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Symington's Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Symington's Ltd Tech Stack and Enterprise Applications
Symington's Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 1000 | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Symington's Ltd implemented Sage 1000 as its ERP Financial platform to stabilize core finance and export processes under heightened regulatory pressure. The deployment responded directly to Brexit-driven changes in exporting and supplier handling, prompting a re-evaluation of export workflows and customs documentation within the company's IT and finance teams.
The Sage 1000 implementation centered on core financial modules and was configured to support order-to-cash and supplier payable workflows aligned to food manufacturing operations. Symington's integrated Fusion Excel Connect into Sage 1000 to automate repetitive data entry tasks, reducing manual upload processes and improving data interchange between planning spreadsheets and the ERP Financial ledgers.
Operational coverage included UK operations and the company office in Australia, with the system supporting finance, IT, and supply chain teams responsible for international shipments and supplier compliance. Datel provided ongoing system support and process consultancy, working with Symington's Head of IT to refine export procedures and to tune Sage 1000 interfaces for regulatory checks and document handling.
Reported outcomes that accompanied the rollout include reduced manual data entry through Fusion Excel Connect and a more structured approach to export process management driven by the Sage 1000 configuration. Brexit-related risks and regulatory requirements were a primary driver for the changes, and governance adjustments concentrated on process ownership in IT and finance to maintain compliance with new export controls.
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Symington's Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crown Computing | Legacy | Crown Time and Attendance | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015 Symington's Ltd implemented Crown Time and Attendance, a Time and Attendance application, to centralize workforce timekeeping and absence control at its Low Moor production site. The deployment targeted production floor scheduling and daily labour planning, aligning time capture with shift patterns used by line leaders and the production planner.
Crown Time and Attendance was configured to manage wages, absence codes, overtime payments and annual leave entitlement, and to capture hourly efficiencies and operator performance inputs. Functional capabilities implemented included time capture and shift scheduling, payroll rule configuration for overtime and wage calculation, absence management workflows, and labour reporting used for daily staffing decisions.
Operational coverage spanned production, HR and site management functions, with the Unit Manager and production planner using Crown Time and Attendance for daily labour planning and communications with the external employment agency. The application supported routine activities such as line start up and changeover checks and traceability exercises during customer audits, reinforcing operational coordination between machine operators, line leaders and the hygiene and quality teams.
Governance changes focused on formalizing absence and overtime approval workflows and standardizing time and attendance data inputs to support audit traceability and shop floor continuous improvement practices. Crown Time and Attendance became the authoritative source for wages and attendance records at the site, and it was embedded into daily operational processes including the Recovery Bingo labour variance activity and the Gimme5 continuous improvement workshops.
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Symington's Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Symington's Ltd implemented Rocket.chat on its website as a Chatbots and Conversational AI solution to provide customer-facing conversational support. Symington's Ltd uses Rocket.chat as a Chatbots and Conversational AI application for customer service and online sales support, embedding the Rocket.chat web interface to capture and manage inbound queries from site visitors.
The deployment is focused on a website-embedded chat experience, leveraging standard Chatbots and Conversational AI capabilities such as automated welcome messages, scripted responses, and live agent handoff to streamline web engagement. Operational ownership is aligned with digital and customer service functions, with role-based administration and templated response governance to manage conversational content and escalation workflows, and no additional integrations beyond the site embed are specified.
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Symington's Ltd Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
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Symington's Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
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Symington's Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
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Symington's Ltd SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2016 | 2016 |
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Symington's Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Trade Promotion Management | CRM |
|
2011 | 2011 |
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Symington's Ltd EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2015 | 2015 |
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Symington's Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
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Symington's Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Symington's Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Symington's Ltd
Apps Being Evaluated by Symington's Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||