AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Synapses Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Aruba Cloud Legacy Aruba Cloud Hosting Application Hosting and Computing Services IaaS n/a 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2024 2024
IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Mojo Helpdesk Legacy Mojo Helpdesk Asset Management IT Asset Management (ITAM) IT Asset Management n/a 2022 2022 In 2022 Synapses implemented Mojo Helpdesk Asset Management to centralize customer support operations and establish an asset registry. The deployment used Mojo Helpdesk Asset Management in the IT Asset Management (ITAM) category to consolidate ticketing and asset tracking for its indoor location and analytics services supporting users across multiple European countries. The implementation focused on the core helpdesk ticketing module and the asset management module, with configuration to capture incident records, asset identifiers and contract metadata. Ticket workflows were structured to route incidents to operations and IT owners, and the asset module was used to log field incidents and store contract terms for tracked devices and service agreements in the European region. Operational scope covered customer support, IT and operations teams, creating a centralized asset registry linked to support tickets to reduce missed work items and accelerate response processes. Governance introduced standardized incident logging and contract recordkeeping across sites, and the consolidated Mojo Helpdesk Asset Management instance served as the single system of record for support and asset lifecycle activities.
IT Decision Makers and Key Stakeholders at Synapses
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Synapses Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Synapses Technographics

Synapses is a Construction and Real Estate organization based in Italy, with around 15 employees and annual revenues of $2.0 million.

Synapses operates a diverse technology stack with applications such as Aruba Cloud Hosting, Google Workspace (Formerly Google G-Suite) and Mojo Helpdesk Asset Management, covering areas like Application Hosting and Computing Services, Collaboration and IT Asset Management (ITAM).

Synapses has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Aruba Cloud, Google and Mojo Helpdesk.

Synapses recently adopted applications including Slack Connect in 2024, Fastly in 2022 and Mojo Helpdesk Asset Management in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Synapses’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Synapses’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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