Milan, 20134,
Italy
Synapses Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Synapses and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Synapses employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synapses has purchased the following applications: Aruba Cloud Hosting for Application Hosting and Computing Services in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Mojo Helpdesk Asset Management for IT Asset Management (ITAM) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synapses is running and its propensity to invest more and deepen its relationship with Aruba Cloud , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synapses revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synapses intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Aruba Cloud | Legacy | Aruba Cloud Hosting | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 | |||
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Collaboration | Collaboration |
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2024 | 2024 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Mojo Helpdesk | Legacy | Mojo Helpdesk Asset Management | IT Asset Management (ITAM) | IT Asset Management | n/a | 2022 | 2022 | In 2022 Synapses implemented Mojo Helpdesk Asset Management to centralize customer support operations and establish an asset registry. The deployment used Mojo Helpdesk Asset Management in the IT Asset Management (ITAM) category to consolidate ticketing and asset tracking for its indoor location and analytics services supporting users across multiple European countries. The implementation focused on the core helpdesk ticketing module and the asset management module, with configuration to capture incident records, asset identifiers and contract metadata. Ticket workflows were structured to route incidents to operations and IT owners, and the asset module was used to log field incidents and store contract terms for tracked devices and service agreements in the European region. Operational scope covered customer support, IT and operations teams, creating a centralized asset registry linked to support tickets to reduce missed work items and accelerate response processes. Governance introduced standardized incident logging and contract recordkeeping across sites, and the consolidated Mojo Helpdesk Asset Management instance served as the single system of record for support and asset lifecycle activities. |
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