Alpharetta, 30004, GA,
United States
Sync Resource Technographics
Sync Resource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sync Resource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Sync Resource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sync Resource has purchased the following applications: Microsoft 365 for Collaboration in 2018, WooCommerce for eCommerce in 2022, Keap CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sync Resource is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , Keap (formerly Infusionsoft) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sync Resource revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sync Resource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sync Resource Tech Stack and Enterprise Applications
Sync Resource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Sync Resource implemented Microsoft 365 as its primary Collaboration platform, deploying the service to support internal collaboration for the ten person professional services firm and surfacing Microsoft 365 capabilities on the company website. The deployment is associated with the United States based operation and positions Microsoft 365 as the central Collaboration application for both internal workstreams and external presence on the web.
The implementation leverages standard Microsoft 365 functional modules common to the Collaboration category, including Exchange Online for email, SharePoint Online for content and intranet style collaboration, OneDrive for Business for file storage, Microsoft Teams for chat and meetings, and Azure Active Directory for identity and access management. The deployment follows a tenant based cloud SaaS architecture with centralized user provisioning, license assignment, and administrative governance applied across all staff. Governance focuses on basic identity controls, content access policies, and tenant administration to align collaboration workflows with professional services delivery and public website presence.
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Sync Resource eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Sync Resource deployed WooCommerce on its public website to provision an eCommerce storefront. The implementation uses WooCommerce by Automattic as the core application and is explicitly tied to the eCommerce function of the company, enabling online product and service presentation on the corporate site.
The deployment focuses on standard WooCommerce functional modules, including catalog management for product and service listings, shopping cart and checkout workflows, order management and administrative dashboards, and store configuration for tax, shipping and basic inventory controls. Configuration likely emphasized storefront templates and payment and checkout workflows typical to eCommerce implementations, with WooCommerce providing the plugin-level commerce capabilities.
Operational scope is centered on the company website and supports commercial activities for this 10 employee professional services firm, affecting sales and operations workflows such as order intake, fulfillment coordination and store administration. Governance is implemented at the site administration level with role-based access to the WooCommerce dashboard and product catalog management, and ongoing operational controls are exercised through the website content management and store settings rather than through separate enterprise systems.
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Sync Resource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Sync Resource implemented Keap CRM, deploying a cloud-hosted customer relationship management application categorized as CRM. Keap CRM is used on their website to capture inbound leads via web forms and to route contact records into a centralized contact repository, reflecting a compact implementation appropriate for a 10 person professional services firm.
Configuration emphasizes contact and lead management, campaign automation for email follow up, and pipeline stage tracking, with web form integration feeding prospects directly into automated sequences. Operational coverage focuses on sales and client services functions for lead capture, client onboarding communications, and basic segmentation, while governance centers on a single source of truth for contacts and automated follow up workflows to reduce manual handoffs.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sync Resource ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Sync Resource PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Sync Resource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sync Resource
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Sync Resource Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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