SYNOLO Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SYNOLO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 SYNOLO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SYNOLO has purchased the following applications: DGSoft Soft1 CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SYNOLO is running and its propensity to invest more and deepen its relationship with DGSoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SYNOLO revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SYNOLO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DGSoft | Legacy | DGSoft Soft1 CRM | CRM | CRM | n/a | 2018 | 2018 |
SYNOLO implemented DGSoft Soft1 CRM in 2018 following a DGSOFT Cyprus engagement visible on DGSOFT Cyprus client listings. The deployment is associated with the CRM software category and targets customer-facing operations at the 55 employee consumer packaged goods company based in Greece.
The presence of SYNOLO on DGSOFT Cyprus's clientele page supports an inference that DGSoft Soft1 CRM was used, and the implementation narrative is therefore inferred from DGSOFT's Soft1 product portfolio. DGSoft Soft1 CRM was inferred to be configured for core CRM capabilities including contact and account management, sales pipeline and opportunity management, activity and task tracking, and mobile CRM mCRM functionality for field or commercial teams. These functional modules align with standard CRM workflows and Soft1 CRM product characteristics.
Operational coverage is described at the business function level, with sales, customer service and commercial operations cited as the primary impacted functions, and data models and configuration expected to reflect consumer packaged goods sales and distributor relationships. This insight is anchored to DGSOFT Cyprus client evidence and product mapping, the specific CRM usage and module set at SYNOLO is inferred and not explicitly documented in public sources.
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