Sysomos
25 York Street, Suite 1200,
Toronto, M5J 2V5, ON,
Canada
Toronto, M5J 2V5, ON,
Canada
1 416-479-0629
Professional Services
Sysomos Technographics
Sysomos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sysomos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 Sysomos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sysomos has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Triblio for Account Based Marketing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sysomos is running and its propensity to invest more and deepen its relationship with Drift , Google , Triblio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sysomos revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sysomos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sysomos Tech Stack and Enterprise Applications
Sysomos AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sysomos deployed Drift AI Chatbot on its website. The Drift AI Chatbot is a cloud delivered conversational interface in the Chatbots and Conversational AI category that provides on site conversational lead capture, qualification workflows, and contextual responses for website visitors.
The implementation used an embedded web chat layer as the primary customer engagement channel, operated as a SaaS hosted conversational front door for marketing driven acquisition and sales engagement. Operational configuration emphasized chatbot scripting, conversational routing, session based lead capture, and automation for intent classification and qualification, with marketing responsible for message and playbook configuration and sales managing conversational handoff and follow up.
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Sysomos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Sysomos deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace is referenced on the Sysomos website, indicating organization-wide adoption for core productivity and collaboration workflows across the company.
The implementation of Google Workspace (Formerly Google G-Suite) centers on standard Collaboration capabilities, including Gmail, Calendar, Google Drive, Docs, Sheets, and Meet, managed through the Google Workspace Admin console. Configuration signals include centralized domain management, shared drives for team content, and role-based group provisioning to support collaborative document creation and real-time meetings.
Operational coverage extends to corporate productivity and cross-functional collaboration, supporting marketing, product, sales, and customer-facing teams through shared document workflows and calendaring. The deployment leverages Google Workspace Catalog functionality for identity and access alignment within corporate collaboration processes.
Governance is implemented via the Google Workspace Admin layer, with administrative controls for user provisioning, group membership, sharing permissions, and audit logging to maintain collaboration policy compliance. Sysomos Google Workspace (Formerly Google G-Suite) Collaboration deployment emphasizes standardized productivity tooling and centralized administration across the organization.
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Sysomos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Triblio | Legacy | Triblio | Account Based Marketing | CRM | n/a | 2019 | 2019 |
In 2019, Sysomos deployed Triblio on its website to establish an Account Based Marketing capability for its marketing and demand generation functions. The implementation centers on the Triblio application running as a website-hosted ABM layer, instrumenting account identification and on-site personalization across Sysomos web properties.
Configuration focused on account targeting, web personalization, campaign orchestration and analytics capabilities commonly associated with Account Based Marketing platforms. Operational ownership sits with marketing and marketing operations, who manage audience segmentation, content targeting and campaign workflows via Triblio, while the deployment remains scoped to Sysomos public web estate rather than back-office systems.
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sysomos ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Sysomos PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Sysomos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2015 | 2015 |
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Sysomos CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sysomos
| First Name | Last Name | Title | Function | Department | Phone | |
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Techical Program Director - Big Data, Analytics and Infrastructure | Director | IT | |
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Chief Product Officer | CXO | Finance | |
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Director, GRID Big Data Engineering | Director | IT | |
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EVP Engineering | Manager | Finance | |
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Senior Data Scientist | Manager | IT | |
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Apps Being Evaluated by Sysomos Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sysomos IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sysomos digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sysomos Technographics
Sysomos is a Professional Services organization based in Canada,
with around 320 employees and annual revenues of $50.0 million.
Sysomos operates a diverse technology stack with applications such as
Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and Triblio,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
Sysomos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Google and Triblio.
Sysomos recently adopted applications including
Amazon EC2 in 2021, Mimecast Email Security in 2021 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sysomos’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sysomos’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sysomos technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.