Tabcorp
Tower 2 Level 19 727 Collins Street,
Melbourne, 3008, VIC,
Australia
Melbourne, 3008, VIC,
Australia
61 3 9246-6010
Leisure and Hospitality
Tabcorp Technographics
Tabcorp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tabcorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Tabcorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tabcorp has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2019, PageUp ATS for Applicant Tracking System in 2019, Amazon Polly for Natural Language Processing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tabcorp is running and its propensity to invest more and deepen its relationship with Oracle , TechnologyOne , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tabcorp revenues, which have grown to $1.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tabcorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tabcorp Tech Stack and Enterprise Applications
Tabcorp ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Tabcorp implemented Oracle E-Business Suite. The Oracle E-Business Suite deployment targeted core finance and accounting capabilities classified as ERP Financial, focusing on converting lotteries and wagering transactional flows into structured accounting journals for corporate reporting.
Project teams engaged key business users and stakeholders to gather and understand needs, and created epics and user stories that captured functional and technical requirements to uplift host lottery systems and wagering system integrations. Workstreams included mapping summarized lotteries and wagering financial data into journal accounting entries and loading those journals into the General ledger within Oracle E-Business Suite, using ETL Extract Transform and Load processes to align source data with the financial ledger.
The implementation required collaboration across Digital, Technical and Business stakeholders, and coordination with multiple teams and vendors during test planning and execution. Operational coverage centered on finance and accounting functions, and testing activities addressed system and data dependencies between source wagering systems and Oracle E-Business Suite.
Governance and rollout emphasized facilitated stakeholder discussions to define scope testing and business process changes, with the project team providing end to end testing services including planning, execution, defect management, risk analysis and test closure. The team served as point of contact for User Acceptance Testing, engaged finance teams and business users for UAT, organised Business Verification testing and Production Verification testing, and provided regular status updates to business stakeholders.
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ERP Financial | ERP |
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2022 | 2022 |
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2018 | 2018 |
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Tabcorp HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Tabcorp implemented PageUp ATS as its Applicant Tracking System, deploying PageUp ATS on the corporate career site to handle live job postings and candidate application intake. The public application form URL is hosted on the PageUp platform, which establishes a direct integration between Tabcorp's career site and the PageUp candidate database to capture applicants and maintain candidate records for recruiting workflows.
The implementation centers on core Applicant Tracking System capabilities including job requisition management, application forms, candidate tracking, configurable hiring workflows, interview scheduling, and offer management. Configuration and governance focused on centralizing candidate data for HR and hiring managers, enforcing approval workflows and access controls within PageUp ATS, and embedding the application experience into Tabcorp's website to support corporate and frontline hiring across the business.
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Core HR | HCM |
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2022 | 2022 |
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Digital Adoption | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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Tabcorp AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Polly | Natural Language Processing | AI-Powered Application | Convai | 2022 | 2022 |
In 2022 Tabcorp modernized its IVR and contact-center workflows on AWS by deploying Amazon Polly as part of an Amazon Connect migration in Australia. Tabcorp deployed Amazon Polly within its IVR and Contact Center to read back transaction instructions and support customer self-service, aligning the Amazon Polly application with contact center automation and speech synthesis workloads.
The implementation configured Amazon Polly as the text-to-speech engine inside Amazon Connect IVR flows, generating dynamic voice prompts for transaction readbacks and automated guidance. Functional capabilities implemented included real-time prompt rendering, transaction instruction readback, and integration points inside interactive voice response call flows to reduce agent-assisted interactions.
Convai served as the systems integrator for the migration, integrating Amazon Polly with Amazon Connect on AWS and coordinating rollout across Tabcorp contact center operations in Australia. Operational scope covered contact center and customer service functions, with architecture centered on Amazon Connect as the contact-center platform and Amazon Polly as the speech synthesis module.
The deployment scaled to handle 870 concurrent calls and achieved a reported reduction in IVR costs of almost US$2M per year while improving self-service usage. Governance and rollout emphasized staged migration of IVR flows into Amazon Connect with Amazon Polly voice rendering, and operational monitoring of concurrent-call capacity to validate the new IVR and Contact Center configuration.
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Tabcorp Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Process Mining | Analytics and BI |
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2014 | 2014 |
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Tabcorp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Tabcorp Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Tabcorp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tabcorp EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Tabcorp ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Tabcorp PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2010 | 2010 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Tabcorp PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL) | PaaS |
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2020 | 2020 |
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Tabcorp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Tabcorp CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Threat Modeling | CyberSecurity |
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2020 | 2020 |
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Threat Modeling | CyberSecurity |
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2020 | 2020 |
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Tabcorp Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2005 | 2005 |
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Video Surveillance System | Physical Security |
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2005 | 2005 |
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IT Decision Makers and Key Stakeholders at Tabcorp
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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General Manager People & Culture, Wagering & Media | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Execuitve General Manager, HR | Director | HR | |
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Head of CRM & Loyalty | Director | IT | |
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Head of CRM & Loyalty | Director | IT | |
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Contact Center Operations Manager | Manager | Customer Service | |
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General Manager Customer Experience | Manager | Customer Service | |
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Contact Center Operations Manager | Manager | Customer Service | |
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General Manager Culture & Partnering | Director | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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CEO | CXO | Finance | |
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Executive Assistant to Managing Director Lotteries and Keno | Manager | Finance | |
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CFO | CXO | Finance | |
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General Manager People & Culture MAX & The Lott | Manager | HR | |
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CIO | CXO | Finance | |
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COO/General Manager | Manager | Finance | |
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CIO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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General Manager Procurement & Property | Manager | Procurement | |
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Head of Technology Procurement Services | Director | Procurement | |
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Chief Financial Officer | CXO | Finance | |
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GM - Corporate Finance | Manager | Finance | |
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General Manager, Enterprise PMO | Manager | Finance | |
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Head of PMO & Business Delivery | Director | Finance | |
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IT Business Partner | Manager | IT | |
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Head Of Technology - Enterprise Architecture | Director | IT | |
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Head of Technology - Security Architecture & Engineering | Director | IT | |
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Head of Property Services | Director | Operations | |
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Security Assurance Manager | Manager | Finance | |
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Security Operations Analyst | Manager | Finance | |
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Salesforce Administrator - Operational Support Engineer | Manager | Marketing | |
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Program Director/Lead - Digital | Director | Operations | |
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Sr Service Delivery Manager | Manager | Operations | |
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Project Delivery Manager | Manager | Operations | |
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Program Manager | Manager | Operations | |
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CPO | CXO | HR | |
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People & Culture Operations Consultant | Non Manager | HR | |
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Payroll Officer | Non Manager | HR | |
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Payroll Compliance Lead | Manager | HR | |
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Payroll Administrator | Manager | HR | |
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Apps Being Evaluated by Tabcorp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tabcorp IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tabcorp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tabcorp Technographics
Tabcorp is a Leisure and Hospitality organization based in Australia,
with around 5000 employees and annual revenues of $1.72 billion.
Tabcorp operates a diverse technology stack with applications such as
Oracle E-Business Suite, PageUp ATS and Amazon Polly,
covering areas like ERP Financial, Applicant Tracking System and Natural Language Processing.
Tabcorp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, PageUp and Amazon Web Services (AWS).
Tabcorp recently adopted applications including
Oracle Cloud ERP in 2022, Oracle Cloud HCM in 2022 and Oracle Cloud HCM Learning in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tabcorp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tabcorp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tabcorp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.