AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Tabcorp Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2019 2019
ERP Financial ERP Financial Management 2022 2022
ERP Financial ERP Financial Management 2020 2020
Expense Management ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PageUp Legacy PageUp ATS Applicant Tracking System HCM n/a 2019 2019
Core HR HCM 2022 2022
Digital Adoption HCM 2019 2019
Learning and Development HCM 2015 2015
Learning and Development HCM 2022 2022
Performance and Goal Management HCM 2015 2015
Succession and Leadership Planning HCM 2015 2015
Workforce Analytics HCM 2018 2018
Workforce Management HCM 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Polly Natural Language Processing AI-Powered Application Convai 2022 2022
In 2022 Tabcorp modernized its IVR and contact-center workflows on AWS by deploying Amazon Polly as part of an Amazon Connect migration in Australia. Tabcorp deployed Amazon Polly within its IVR and Contact Center to read back transaction instructions and support customer self-service, aligning the Amazon Polly application with contact center automation and speech synthesis workloads. The implementation configured Amazon Polly as the text-to-speech engine inside Amazon Connect IVR flows, generating dynamic voice prompts for transaction readbacks and automated guidance. Functional capabilities implemented included real-time prompt rendering, transaction instruction readback, and integration points inside interactive voice response call flows to reduce agent-assisted interactions. Convai served as the systems integrator for the migration, integrating Amazon Polly with Amazon Connect on AWS and coordinating rollout across Tabcorp contact center operations in Australia. Operational scope covered contact center and customer service functions, with architecture centered on Amazon Connect as the contact-center platform and Amazon Polly as the speech synthesis module. The deployment scaled to handle 870 concurrent calls and achieved a reported reduction in IVR costs of almost US$2M per year while improving self-service usage. Governance and rollout emphasized staged migration of IVR flows into Amazon Connect with Amazon Polly voice rendering, and operational monitoring of concurrent-call capacity to validate the new IVR and Contact Center configuration.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2019 2020
Process Mining Analytics and BI 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2020 2020
Web Content Management Content Management 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2018 2018
Customer Support CRM 2018 2018
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2015 2015
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
Project Portfolio Management PPM 2018 2018
Project Portfolio Management PPM 2010 2010
Project Portfolio Management PPM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Extract, Transform, and Load (ETL) PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
Threat Modeling CyberSecurity 2020 2020
Threat Modeling CyberSecurity 2020 2020
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Physical Access Control System Physical Security 2005 2005
Video Surveillance System Physical Security 2005 2005
IT Decision Makers and Key Stakeholders at Tabcorp
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Tabcorp Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Tabcorp Technographics

Tabcorp is a Leisure and Hospitality organization based in Australia, with around 5000 employees and annual revenues of $1.72 billion.

Tabcorp operates a diverse technology stack with applications such as Oracle E-Business Suite, PageUp ATS and Amazon Polly, covering areas like ERP Financial, Applicant Tracking System and Natural Language Processing.

Tabcorp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, PageUp and Amazon Web Services (AWS).

Tabcorp recently adopted applications including Oracle Cloud ERP in 2022, Oracle Cloud HCM in 2022 and Oracle Cloud HCM Learning in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Tabcorp’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Tabcorp’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Tabcorp technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.