Taipei, 10548,
Taiwan
Taipei Songshan Airport Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Taipei Songshan Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Taipei Songshan Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Taipei Songshan Airport has purchased the following applications: SITA Flex for Airport Management in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Google Tag Manager for Tag Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Taipei Songshan Airport is running and its propensity to invest more and deepen its relationship with SITA , Cisco Systems , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Taipei Songshan Airport revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taipei Songshan Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SITA | Legacy | SITA Flex | Airport Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Taipei Songshan Airport deployed SITA Flex as the core application within a broader Airport Management initiative to modernize check-in and bag drop workflows across its international terminal. The rollout follows a common use self-service model, making SITA Flex capabilities available to all airlines operating from the terminal, with project completion expected by the end of 2025.
The implementation bundles SITA Flex with SITA Smart Path check-in kiosks, biometric authentication linking passenger ID to facial biometrics, SITA Self Bag Drop, and SITA Maestro Departure Control System (DCS). SITA Flex provides mobile untethered check-in capabilities, Smart Path kiosks accelerate identity verification and boarding pass issuance, and Self Bag Drop integrates with biometrics to enable a full bag drop sequence that SITA reports can be completed in as little as 70 seconds and that can accelerate processing time by up to 80 percent.
Systems are integrated to exchange real-time information and analytics between airport teams and airlines, and the SITA Maestro DCS automates check-in and boarding operations while ensuring continuity in the event of network disruptions. The deployment adheres to the latest international standards to ensure compatibility and seamless integration with existing airline systems, enabling shared counters and centralized operational visibility across participating carriers.
Operational governance emphasizes modular configuration and a common use model, enabling airport and airline teams to reallocate agents and counter space toward exception handling and complex operations. Process changes reduce frontline assistance requirements, and analytics-driven insights are positioned to inform queue management, agent rostering, and throughput optimization.
Expected outcomes stated in the program materials include faster passenger processing, minimized queues, reduced staff workload, and improved passenger control over check-in using SITA Flex and associated biometric and bag drop modules. The combined Airport Management solution at Taipei Songshan Airport aims to future-proof passenger processing capacity without physical terminal expansion.
|
|
|
|
|
Airport Management | ERP Services and Operations |
|
2025 | 2025 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2024 | 2024 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||