Amsterdam, 1078 GD,
Netherlands
Takumi Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Takumi Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Takumi Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Takumi Netherlands has purchased the following applications: Google Custom Search for Application, Web and Enterprise Search in 2019, Piggy CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Takumi Netherlands is running and its propensity to invest more and deepen its relationship with Google , Automattic , Piggy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Takumi Netherlands revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Takumi Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Piggy | Legacy | Piggy CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Takumi Netherlands implemented Piggy CRM to digitize its stamp-card loyalty program across its European restaurants. The deployment used Piggy CRM as a CRM to run a multi-location loyalty program with a customer-facing digital card, structured rewards tiers, and automated promotions to replace paper stamp workflows with digital point accrual and tiered redemptions.
The implementation centered on Piggy's loyalty capabilities together with Piggy CRM features, notably rewards configuration, automation engines, and email campaign tools. Configuration work included points issuance rules, redemption flows, tier thresholds, and campaign automations that triggered email and promotional messages, aligning front-of-house transaction events with back-office loyalty state.
Operational scope covered Takumi restaurant sites across Europe, with the system operating at store and regional levels to capture tens of thousands of loyalty transactions. Governance was organized around centralized CRM administration for reward catalogs and automation rules, with local operational adoption to embed digital card scanning and point redemption into guest service processes.
After launch Takumi recorded tens of thousands of loyalty transactions and millions of points issued, and the rollout generated measurable email and promotional activity across the region. The narrative emphasizes Piggy CRM as the CRM platform managing loyalty, rewards, automations, and email for Takumi Netherlands.
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Customer Loyalty | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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