Preston, 98050, WA,
United States
Talking Rain Beverage Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Talking Rain Beverage Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Talking Rain Beverage Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Talking Rain Beverage Company has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, e3 Experience for Employee Engagement in 2022, CloudEngage AnswerDash for Natural Language Processing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Talking Rain Beverage Company is running and its propensity to invest more and deepen its relationship with Microsoft , E3 Solutions , CloudEngage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Talking Rain Beverage Company revenues, which have grown to $341.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Talking Rain Beverage Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Infosys | 2023 | 2023 |
In 2023 Talking Rain Beverage Company selected Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to replace a Microsoft Dynamics NAV based Dynamics 365 Business Central environment that had been running on a private IaaS on Microsoft Azure. The selection process ran from September 2022 through April 2023 and paired Microsoft with Infosys as the systems integrator, a decision driven by the need for a true public cloud ERP platform that could scale and support future analytics and AI use cases.
The implementation centers on core finance capabilities within Microsoft Dynamics 365 for Finance and Operations, with explicit interest in accounts receivable as an early AI pilot and centralized transaction processing to move work into the ERP from outboard systems. Talking Rain’s prior Business Central instance was heavily customized and acted mainly as a system of record, so the new ERP configuration emphasizes standard cloud extensibility and reduced custom code while preserving essential finance and operational workflows.
Architecturally the program targets a public cloud deployment of Dynamics 365, keeping analytical data inside the platform to enable BI and near real time analytics without extensive data movement to a separate warehouse. The company previously augmented its ERPs with third party applications such as Anaplan for advanced demand planning and trade promotion management, and it expects Dynamics 365 to consolidate data flows and improve connectivity across finance and supply chain domains.
Governance and rollout planning reflect a business transformation approach rather than a pure IT project, informed by process mapping completed in BusinessOptix during selection. Project execution began in June 2023 with Infosys, the go live is projected for summer 2024, and the program includes operational readiness testing and staged validation to ensure each business function operates end to end before cutover.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| E3 Solutions | Legacy | e3 Experience | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022, Talking Rain Beverage Company deployed e3 Experience as its Employee Engagement platform. The implementation leverages e3 Experience for short pulse surveys and continuous culture measurement across Talking Rain's US workforce of approximately 500 employees, positioning e3 Experience as the core Employee Engagement system supporting HR and people operations functions.
The deployment emphasizes the e3 Experience short pulse survey module and manager playbooks to surface engagement signals and guide manager-led action, with configuration focused on survey cadence, anonymous feedback collection, and distribution of manager playbooks to frontline and people leaders. Rollout and operational coverage are described at the US workforce level, with the vendor site publicly listing Talking Rain among client logos which confirms a production relationship, and the implementation is used to drive retention and engagement outcomes through manager coaching and recurring engagement diagnostics.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CloudEngage | Legacy | CloudEngage AnswerDash | Natural Language Processing | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Talking Rain Beverage Company deployed CloudEngage AnswerDash on its website. CloudEngage AnswerDash is a Natural Language Processing application implemented as an embedded conversational layer to provide automated customer-facing answer retrieval and guided FAQ interactions. The implementation included configuration of intent recognition, contextual answer mapping, and a web chat widget that surfaces knowledge base content across product and support pages. The architecture centers on a front-end embed within the public site and an application layer responsible for NLU and response selection.
The deployment focused on public customer support and e-commerce entry points, engaging customer support and digital channel teams for content curation and governance. Operational workflows were updated to route escalations from the AnswerDash interface to human agents and to maintain the underlying knowledge base through editorial processes and conversational tuning. Monitoring and operational ownership were assigned to digital channel owners and support leadership to manage content updates and ongoing configuration. CloudEngage AnswerDash remains the primary Natural Language Processing tool on Talking Rain Beverage Company website for automated customer self-service.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2015 | 2015 |
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