AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Tata Simply Better Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Pay Payment Processing ERP Financial Management n/a 2023 2023
Payment Processing ERP Financial Management 2023 2023
Payment Processing ERP Financial Management 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bik Legacy Bik Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, Tata Simply Better implemented Bik Chatbot in the Chatbots and Conversational AI category to run multi-channel D2C campaigns across email and WhatsApp and to operate a multi-channel helpdesk for marketing and post-sale communications. The implementation positioned Bik Chatbot as a central conversational layer connecting marketing journeys and support workflows for the D2C channel. Bik Chatbot was configured to support campaign orchestration for email and WhatsApp journeys, message template management, automated journey triggers and customer segmentation aligned to marketing and support touchpoints. The deployment included conversational routing for the helpdesk, agent handoff workflows and automated ticket creation to streamline post-sale communications. Operational coverage targeted marketing and customer support functions, with governance changes to campaign approvals, content controls and escalation procedures to align conversational campaigns and support responses. The rollout emphasized channel parity for WhatsApp and email journeys and operationalizing conversational workflows within existing marketing and support processes. Within three months the brand reported a 2x uplift in D2C revenue and Bik contributing approximately 34% of D2C revenue, per the vendor case study, with high ROI attributed to WhatsApp and email journeys. The narrative links Tata Simply Better, Bik Chatbot, Chatbots and Conversational AI and the marketing and support business functions as the implemented solution and operational focus.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2024 2024
Customer Analytics CRM 2025 2025
Customer Experience CRM 2023 2023
Data Management Platform CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2024 2024
Partner Relationship Management CRM 2024 2024
Tag Management CRM 2023 2023
Tag Management CRM 2023 2023
Tag Management CRM 2023 2023
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
Application Performance Management ITSM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2024 2024
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Tata Simply Better

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Tata Simply Better Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tata Simply Better IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tata Simply Better digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Tata Simply Better Technographics
Tata Simply Better is a Consumer Packaged Goods organization based in India, with around 10595 employees and annual revenues of $1.96 billion.
Tata Simply Better operates a diverse technology stack with applications such as Amazon Pay, Bik Chatbot and Shopify, covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.
Tata Simply Better has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Bik and Shopify.
Tata Simply Better recently adopted applications including PayPal Braintree in 2025, Blotout in 2025 and Shopify CDN in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tata Simply Better’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tata Simply Better’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tata Simply Better technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.