Wheeling, 60090, IL,
United States
Taylor Plumbing Technographics
Taylor Plumbing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Taylor Plumbing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Taylor Plumbing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Taylor Plumbing has purchased the following applications: Viewpoint Vista for Construction ERP in 2014, Microsoft 365 for Collaboration in 2016, Maropost Marketing Cloud for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Taylor Plumbing is running and its propensity to invest more and deepen its relationship with Viewpoint Construction , Microsoft , Maropost or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Taylor Plumbing revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taylor Plumbing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Taylor Plumbing Tech Stack and Enterprise Applications
Taylor Plumbing ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Vista | Construction ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Taylor Plumbing implemented Viewpoint Vista. Viewpoint Vista is a Construction ERP deployed to support the company’s service management and core back-office project accounting functions across its operations.
The implementation focused on the service management capability, with configuration to support job costing, project accounting, scheduling, field service workflows, and billing and invoicing typical of a Construction ERP. Viewpoint Vista was configured to align field technician workflows with office-based financial processes, and the full application name Viewpoint Vista is used across training and operational documentation to ensure clarity between business and IT teams.
Rollout followed a collaborative training and knowledge transfer approach, extending across field technicians and office staff in a 50-person organization. The program progressed through nearly a year of adoption and hands-on coaching, with company leadership actively involved including the owner who participated in learning sessions at age 80. Taylor Plumbing reported readiness to teach other service management users and framed the initiative as a Season of Thankfulness and Learning driven by patient, team-based adoption.
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Taylor Plumbing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Taylor Plumbing implemented Microsoft 365 to support Collaboration across the company. The deployment addressed a 50 employee construction and real estate firm in the United States and aimed to centralize productivity and communications for both field technicians and office staff.
The Microsoft 365 implementation encompassed core Collaboration capabilities such as cloud email, document management, team chat, file sync, and Office applications. Configurations emphasized shared document libraries, company mailbox consolidation, mobile access for field crews, and browser-based document editing using Microsoft 365 services including SharePoint, Teams, and OneDrive to streamline job documentation and internal communications.
Taylor Plumbing is using Microsoft 365 on their website, which signals the service is surfaced in external touchpoints and may be used to host or share documents and forms. Governance for a company of this size focused on account provisioning, basic access controls, and role aligned collaboration workflows, with deployment scope covering operations, sales, and administration within the organization.
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Taylor Plumbing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maropost | Legacy | Maropost Marketing Cloud | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Taylor Plumbing deployed Maropost Marketing Cloud to support website-driven lead capture and automated customer communications. Maropost Marketing Cloud, categorized as Marketing Automation, is instrumented on the Taylor Plumbing website to manage email campaigns, subscriber lists, and on-site engagement flows.
The implementation centers on Marketing Automation capabilities such as contact segmentation, automated email campaign orchestration, behavioral web tracking tied to site interactions, form-based lead capture, and workflow automation for nurture sequences. Configuration work included embedding Maropost Marketing Cloud tracking on site pages, mapping web form fields to contact attributes, and building triggered campaign workflows for lifecycle messaging.
Operational ownership is held by Taylor Plumbing's marketing function with coordination from sales for lead follow-up, and the deployment covers the company’s United States web presence. Governance was implemented through role-based access and content approval workflows within Maropost Marketing Cloud to standardize campaign scheduling and message consistency.
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Taylor Plumbing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Taylor Plumbing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Owner | CXO | Finance | |
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Project estimator/Service Manager | Manager | Finance | |
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Admin Assistant | Manager | Operations | |
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Apps Being Evaluated by Taylor Plumbing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||