TCOM
7115 Thomas Edison Dr,
Columbia, 21046, MD,
United States
Columbia, 21046, MD,
United States
1 410-312-2300
Manufacturing
TCOM Technographics
TCOM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TCOM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 TCOM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TCOM has purchased the following applications: Deltek CostPoint for ERP Financial in 2010, Microsoft 365 for Collaboration in 2020, TeamViewer for Remote Monitoring and Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TCOM is running and its propensity to invest more and deepen its relationship with Deltek , Microsoft , TeamViewer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TCOM revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TCOM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TCOM Tech Stack and Enterprise Applications
TCOM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek CostPoint | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, TCOM implemented Deltek CostPoint as its principal ERP Financial application to support manufacturing and contract-driven production at its Columbia facility. Deltek CostPoint was configured to manage contract requirements end to end, enabling production planners to carry assemblies and spares through final unit build and Factory Acceptance Testing workflows while maintaining financial and cost visibility for each contract.
The implementation emphasized manufacturing and production planning capabilities coupled with financial controls, including project accounting and cost tracking for contract deliverables, inventory and shop order visibility for electronic box assembly, and procurement coordination with vendors. Configuration extended to quality inspection workflows used by QA staff for incoming part and manufactured assembly acceptance, and to process controls used by manufacturing engineers to document production driven design changes.
Operational coverage centered on production planning, manufacturing engineering, quality assurance, procurement and finance teams at the Columbia manufacturing site. Governance was implemented through role based approvals and contract to FAT traceability to align engineering change coordination, planner acceptance, and QA sign off within Deltek CostPoint, ensuring the company level link between project financials and shop floor execution.
|
TCOM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, TCOM implemented Microsoft 365 for Collaboration and is using Microsoft 365 on their website. The deployment covers TCOM's 500 employees in the United States manufacturing organization, centralized as a cloud tenant to deliver productivity and communication services. This implementation places Microsoft 365 at the center of TCOM's Collaboration stack for companywide email and document workflows.
Microsoft 365 at TCOM provides standard Collaboration modules including Exchange Online for email, Microsoft Teams for chat and meetings, OneDrive for Business for personal cloud storage, SharePoint Online for intranet and document libraries, and the Microsoft Office desktop and web applications. Configurations align with a cloud-first tenant model, employing tenant-level administration and role-based access controls and leveraging Microsoft identity services for account management. TCOM Microsoft 365 Collaboration supports communications, document collaboration, intranet content and secure file sharing across manufacturing and corporate business functions, and elements of that implementation are surfaced on TCOM's public website.
|
TCOM ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamViewer | Legacy | TeamViewer | Remote Monitoring and Management | ITSM | n/a | 2022 | 2022 |
In 2022, TCOM deployed TeamViewer as its Remote Monitoring and Management application on the corporate website to enable web-initiated remote support sessions. The TeamViewer client is embedded on tcomlp.com, providing a direct channel for support engineers and external partners to initiate remote access for troubleshooting manufacturing equipment and workplace endpoints. This implementation places TeamViewer at the center of TCOM Remote Monitoring and Management activities initiated from the public site.
The implementation focuses on core Remote Monitoring and Management capabilities of TeamViewer, including remote control, unattended access for managed devices, file transfer during sessions, and session logging for auditability. Configuration emphasizes secure session initiation from the website and role based access for IT and customer support personnel, aligning the application with standard remote support workflows. TeamViewer is configured to support session recording and credentialed access controls consistent with enterprise remote access practices.
Operationally the deployment is scoped to IT service desk and customer support functions across TCOM United States operations, with internal procedures governing session authorization and logging. Governance changes center on formalizing web initiated support workflows, session approval steps, and record retention for remote sessions handled through TeamViewer. The narrative ties TCOM, TeamViewer, Remote Monitoring and Management, and IT and support functions together, describing how the application is used to deliver remote troubleshooting and device access from the corporate website.
|
TCOM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at TCOM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TCOM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TCOM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TCOM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD TCOM Technographics
TCOM is a Manufacturing organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
TCOM operates a diverse technology stack with applications such as
Deltek CostPoint, Microsoft 365 and TeamViewer,
covering areas like ERP Financial, Collaboration and Remote Monitoring and Management.
TCOM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deltek, Microsoft and TeamViewer.
TCOM recently adopted applications including
TeamViewer in 2022, Microsoft 365 in 2020 and Google Cloud Platform (GCP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TCOM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TCOM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TCOM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.