Tele2 Lithuania Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Tele2 Lithuania and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Tele2 Lithuania employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tele2 Lithuania has purchased the following applications: Microsoft 365 for Collaboration in 2016, Adobe Commerce (ex Magento) for eCommerce in 2014, Hanna CRM for CRM in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tele2 Lithuania is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Hanna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tele2 Lithuania revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tele2 Lithuania intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2014 | 2014 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hanna | Legacy | Hanna CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024 Tele2 Lithuania implemented Hanna CRM, appearing on Hanna's customer list and aligning the vendor application with the company’s customer interaction needs in Lithuania. The deployment centers on Hanna CRM as the primary CRM to support sales and telephony-enabled customer engagement across Tele2 Lithuania operations. The initiative positions Hanna CRM to consolidate interaction records and sales activity for local business functions.
The implementation emphasized sales module configuration alongside telephony integration, combining contact and lead management with interaction logging and pipeline stages to support both outbound and inbound workflows. Hanna CRM configuration included automation of activity capture and workflow rules to standardize how sales actions and phone interactions are recorded and progressed within the system. These functional modules reflect standard CRM capabilities applied to telecom sales and service processes.
Integrations are focused on telephony systems and core customer data sources to unify call records and CRM contact profiles for sales and customer service teams in Lithuania. Governance work centered on standardizing interaction logging and aligning sales and service workflows to CRM records, with rollout activity targeted at local teams and iterative configuration to refine telephony-enabled use cases. The narrative links Tele2 Lithuania, Hanna CRM, CRM, and the sales and service business functions in a single operational implementation.
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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