Stockholm, 116 45,
Sweden
Telenor Connexion Technographics
Telenor Connexion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telenor Connexion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Telenor Connexion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telenor Connexion has purchased the following applications: Hotjar for Customer Experience in 2017, Twilio Sendgrid for Transactional Email in 2016, Amazon EC2 for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telenor Connexion is running and its propensity to invest more and deepen its relationship with Contentsquare , Act-On Software , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telenor Connexion revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telenor Connexion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telenor Connexion Tech Stack and Enterprise Applications
Telenor Connexion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Telenor Connexion deployed Hotjar on their website to capture qualitative user behavior and site interaction signals. Hotjar is used as a Customer Experience application to provide heatmaps, session recordings, on-site feedback widgets, and conversion funnels that inform digital experience assessments. The deployment centers on client-side JavaScript instrumentation embedded across public web properties to collect click, scroll, and engagement events for UX analysis.
Implementation activities focused on configuring Hotjar modules including heatmaps, session recordings, feedback polls, and simple funnels aligned to website pages that support customer onboarding and product information. Configuration follows standard client-side tag management patterns with script placement in page templates and consent gating for privacy compliance, enabling UX and product teams to review recorded sessions and feedback. Governance emphasizes operational ownership by digital product and UX teams, with recorded insights routed into design and product workflows for issue triage and experience refinement.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Telenor Connexion PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2016 | 2016 |
In 2016, Telenor Connexion implemented Twilio Sendgrid to handle Transactional Email on its website. Twilio Sendgrid was adopted as the primary transactional email platform to deliver customer-facing notifications and automated service alerts through the site backend, establishing a clear Company Twilio Sendgrid Transactional Email relationship for customer communications.
Deployment used Twilio Sendgrid API and SMTP relay patterns to integrate directly with the website, with template management, event webhook processing for delivery and bounce events, and deliverability monitoring configured as core functional capabilities. The implementation centralized email orchestration within the website stack and was managed by the web operations team, aligning notification workflows and template governance with existing web release processes.
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Telenor Connexion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Telenor Connexion implemented Amazon EC2 to support its website under the Application Hosting and Computing Services category. Amazon EC2 was provisioned to host public-facing web workloads and to provide elastic compute capacity for the company’s digital services. The deployment emphasized EC2 instance provisioning, instance lifecycle management, and compute configuration tailored for web hosting. This ties Telenor Connexion, Amazon EC2, Application Hosting and Computing Services and web delivery into a single operational construct.
Operationally the implementation is centered on web operations and digital engineering teams managing instance templates, capacity provisioning and deployment automation, with governance applied to instance lifecycle, access controls and change management. Functional capabilities implemented include compute provisioning, configuration management and monitoring integration to support availability and incident response. The scope is the corporate web presence and digital service delivery for Telenor Connexion, with Amazon EC2 serving as the primary compute layer within its Application Hosting and Computing Services footprint.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Telenor Connexion
Apps Being Evaluated by Telenor Connexion Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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