Telenor Denmark Technographics
Telenor Denmark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telenor Denmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 967 Telenor Denmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telenor Denmark has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2011, Actimo for Employee Experience in 2020, CSG Systems Revenue Management and Monetization for Revenue Cycle Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telenor Denmark is running and its propensity to invest more and deepen its relationship with Oracle , Actimo , CSG Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telenor Denmark revenues, which have grown to $541.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telenor Denmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telenor Denmark Tech Stack and Enterprise Applications
Telenor Denmark ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Telenor Denmark implemented Oracle E-Business Suite to address ERP Financial requirements across its Denmark operations. The deployment centered on Oracle E-Business Suite's financial management capabilities, with explicit configuration of the iExpenses module for employee expense reports.
Implementation work focused on expense management workflows, including electronic expense submission, approval routing, and the integration of expense transactions into the suite's ledger and accounts payable processes. Configuration emphasized audit trails, policy enforcement, and accounting code mapping to ensure expense postings flowed into General Ledger and Accounts Payable within Oracle E-Business Suite.
Operational scope covered corporate finance, accounts payable, and employee travel and expense users across Telenor Denmark, standardizing expense reporting and approval processes. Governance changes included centralizing expense policy controls and formalizing approval hierarchies using Oracle E-Business Suite workflow, with finance owning ongoing configuration and reconciliation responsibilities.
Oracle E-Business Suite served as Telenor Denmark's ERP Financial backbone for expense reporting, with the iExpenses application providing the primary interface for employees and approvers. The deployment established a unified expense reporting channel within the organization, aligning spend capture with financial close and accounts payable operations.
|
|
|
|
|
Expense Management | ERP |
|
2011 | 2011 |
|
Telenor Denmark HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Actimo | Legacy | Actimo | Employee Experience | HCM | n/a | 2020 | 2020 |
In 2020, Telenor Denmark implemented Actimo as its Employee Experience application. The Actimo deployment is surfaced on the company website https://www.telenor.dk/, providing web-delivered channels for employee communications and internal content distribution across an organization of 967 employees.
The configuration centers on Employee Experience capabilities such as centralized content management, targeted communications and campaign orchestration, and engagement analytics to support HR and internal communications functions. The implementation is organized around web-accessible employee touchpoints and workflow controls for content authoring and approval, aligning content publishing with business communications processes while preserving the relationship Telenor Denmark Actimo Employee Experience Business Function in operational use.
|
Telenor Denmark ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSG Systems | Legacy | CSG Systems Revenue Management and Monetization | Revenue Cycle Management | ERP Services and Operations | n/a | 2024 | 2026 |
In 2024, Telenor Denmark selected CSG Systems Revenue Management and Monetization to modernize omnichannel monetization and customer engagement. The deployment is a multi year cloud BSS transformation focused on Revenue Cycle Management across B2C and B2B services in Denmark.
The implementation leverages CSG Ascendon and CSG Xponent as core components of CSG Systems Revenue Management and Monetization. Configuration emphasis is on omnichannel pricing, subscription lifecycle management, rating and charging, and unified billing functions to support both consumer and enterprise product portfolios.
The architecture is cloud native and staged across iterative releases, with a BSS centric design intended to integrate with provisioning, customer care, and billing operations. Operational coverage targets commercial, product, billing and customer care teams in Denmark, aligning monetization and engagement workflows across B2C and B2B channels.
Governance is structured as a multi year program with phased rollouts, and industry reporting indicates CSG expects completion by 2026. The project is positioned to affect revenue management, sales and customer experience functions, with the stated objective to improve digital experiences and seize new revenue opportunities.
|
Telenor Denmark Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2018 | 2019 |
|
Telenor Denmark Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Telenor Denmark Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2018 | 2019 |
|
Telenor Denmark CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Telenor Denmark ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Telenor Denmark Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
|
2018 | 2019 |
|
|
|
|
|
Sourcing | Procurement |
|
2018 | 2019 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2018 | 2019 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2018 | 2018 |
|
Telenor Denmark PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Telenor Denmark IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Telenor Denmark
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telenor Denmark Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||