Telenor Digital Transformation Initiatives

About the Customer

Telenor ASA is a Norwegian multinational telecommunications company headquartered at Fornebu in Bærum, close to Oslo. It is one of the world's largest mobile telecommunications companies with operations worldwide. 

Telenor Group connects its 178 million customers to what matters most. Connecting the world has been Telenor’s domain for more than 160 years and we currently operate in 12 markets across Scandinavia, Central Eastern Europe and Asia. Our 30,000 employees are committed to responsible business conduct and driven by the ambition of empowering societies.

Scope and Challenges

Telenor, one of the world’s largest telecommunications companies, has selected Coupa to transform its global procurement capability and drive efficiencies across its 30,000 employees. 

Telenor needed a modern, agile cloud platform and a deployment approach squarely focused on its desired business outcomes, so they select Coupa to be a key part of its transformation.

Telenor’s diverse businesses across Europe and Asia which required a solution that could be rapidly deployed and easily configured in the cloud so Coupa will help with standardizing and streamlining procure-to-pay processes across. 

Outcome and Implications

The telecommunications leader will first deploy a pilot to employees in Denmark and Singapore before embarking on a rollout for Telenor’s Business Units in Norway, Sweden, and across Asia. The project will simplify policy-compliant purchasing for Telenor’s 25,000 employees who in turn service Telenor’s 178 million customers around the world. Coupa help and drives increased visibility into the company’s BSM processes.


“Telenor is embarking on the beginning of its digital transformation journey to among other things, digitalize and simplify its internal processes. We are excited to have Coupa and KPMG as our partners in this journey because of their innovation and strong subject matter expertise, which promise an effective outcome,” said Jon Omund Revhaug, CEO, Telenor Procurement Company. 

“We are delighted to work with Telenor on this project to help drive increased visibility into the company’s BSM processes. Telenor needed a modern, agile cloud platform and a deployment approach squarely focused on its desired business outcomes. We are thrilled that Telenor selected Coupa and KPMG to be a key part of its transformation.” said Mark Riggs, Chief Customer Officer, Coupa.

Snarøyveien 30
Fornebu, x , N-1360
47 678 90 000
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Enterprise Software and Cloud Applications Purchased by Telenor

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Artificial Solutions Legacy Applications Artificial Teneo Platform Conversational AI Platform Artificial intelligence x x 2012 2013
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IT Decision Makers and Key Stakeholders at Telenor

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