Bangkok, 10330,
Thailand
Telenor Thailand Technographics
Telenor Thailand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telenor Thailand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3152 Telenor Thailand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telenor Thailand has purchased the following applications: Coupa Analytics for Analytics and BI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Coupa Contract Lifecycle Management for Contract Lifecycle Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telenor Thailand is running and its propensity to invest more and deepen its relationship with Coupa Software , Cisco Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telenor Thailand revenues, which have grown to $2.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telenor Thailand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telenor Thailand Tech Stack and Enterprise Applications
Telenor Thailand Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Analytics | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 |
In 2018 Telenor Thailand implemented Coupa Analytics as part of a broader Coupa suite deployment, aligning its procurement intelligence with the Analytics and BI category. The deployment of Coupa Analytics occurred within a program led by a Global Functional P2P Lead that ran across Telenor markets including Norway, Sweden, Denmark, Singapore, Malaysia, Thailand, Pakistan, Myanmar and Bangladesh, and it complemented live modules for Coupa Sourcing, Coupa CLM, Coupa P2P and Coupa SIM.
The implementation configured Coupa Analytics to deliver category-aligned reporting and spend visibility capabilities, using Coupa Analytics to aggregate procurement, sourcing and supplier information management metrics. Functional configurations focused on dashboards for spend analysis, supplier performance indicators and transactional reporting tied to Coupa P2P workflows, consistent with common Analytics and BI capabilities for procurement systems.
Operational coverage spanned procurement and finance functions within Telenor markets listed in the program, with the Coupa modules integrated inside the Coupa platform stack to provide end to end visibility from sourcing and contract lifecycle to procure to pay. The rollout scope referenced explicit markets and centralized functional leadership, indicating coordinated regional deployments rather than single site adoption.
Governance and process design work emphasized centralized P2P governance, standardized sourcing and contract workflows, and role based access to analytics outputs, driven by the Global Functional P2P Lead role. Coupa Analytics was positioned as the single source for procurement analytics within the implemented Coupa ecosystem, supporting standardized reporting and operational control across the stated Telenor markets.
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Telenor Thailand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Telenor Thailand deployed Cisco Webex Meetings, provided by Cisco Systems, as its web conferencing solution. Cisco Webex Meetings is embedded on the Telenor Thailand website and provides Audio Video and Web Conferencing capabilities including meeting scheduling, HD audio and video, screen sharing, recording, and participant management consistent with category expectations. The deployment leverages Cisco Webex Meetings cloud meeting infrastructure to deliver web-initiated meeting links and browser based join flows for external attendees.
Operationally the embedding of Cisco Webex Meetings on the website creates a public facing access layer for customer and partner interactions, enabling hosted meetings and webinar style sessions directly from web pages. This configuration places Telenor Thailand Cisco Webex Meetings Audio Video and Web Conferencing at the center of customer engagement and remote collaboration workflows and centralizes meeting access through website hosted meeting links. Governance focus for the implementation emphasizes web based access controls, meeting templates, and role based participant controls to manage external meeting exposure and administrative configuration.
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Telenor Thailand Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Contract Lifecycle Management | Contract Lifecycle Management | Content Management | n/a | 2018 | 2019 |
In 2018, Telenor Thailand implemented Coupa Contract Lifecycle Management. Coupa Contract Lifecycle Management is a Contract Lifecycle Management application deployed as part of a multinational Coupa rollout across Telenor markets including Norway, Sweden, Denmark, Singapore, Malaysia, Thailand, Pakistan, Myanmar and Bangladesh.
The implementation emphasized core CLM capabilities, including centralized contract authoring and template management, approval workflow automation, a searchable contract repository, and obligation and milestone tracking to support procurement and legal business functions. Configuration work on Coupa Contract Lifecycle Management focused on standardizing contract lifecycles and automating contract handoffs into sourcing and procure to pay processes.
Integrations were implemented with adjacent Coupa modules, specifically Coupa Sourcing, Coupa P2P, Coupa SIM and Coupa Analytics to create end to end orchestration from sourcing through contracting to payment and to surface contract data for procurement analytics. Operational governance was led by a Global Functional P2P Lead who coordinated centralized configuration and market level localization from June 2017 to April 2021, establishing consistent approval policies and workflow governance across markets and aligning legal and procurement teams in Thailand with the regional program.
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Telenor Thailand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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Telenor Thailand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
IT Service Management | ITSM |
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2018 | 2018 |
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Telenor Thailand Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Procure to Pay | Procurement |
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2018 | 2019 |
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Sourcing | Procurement |
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2018 | 2019 |
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Supplier Relationship Management | Procurement |
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2018 | 2019 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Telenor Thailand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Telenor Thailand
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Telenor Thailand Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||