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Teleperformance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Teleperformance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 420000 Teleperformance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Teleperformance has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, Genesys Cloud CX for Call Center in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Teleperformance is running and its propensity to invest more and deepen its relationship with GoDaddy , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Teleperformance revenues, which have grown to $7.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Teleperformance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2015 | 2016 |
|
|
|
Call Center | CRM |
|
2010 | 2011 |
|
|
|
Customer Analytics | CRM |
|
2015 | 2015 |
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2017 | 2017 |
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Manager Business Analytics | Manager | Finance | ||||
VP Decision Support & Business Analytics | VP | IT | ||||
Global CIO | CXO | Finance | ||||
Chief Executive Officer | CXO | Finance | ||||
EVP, Business Development | VP | Finance | ||||
HR Manager | Manager | HR | ||||
Director HR Operations | Director | HR | ||||
Head of Human Resources Development Department | Director | HR | ||||
VP HR | VP | HR | ||||
CFO | CXO | Finance | ||||
CIO EWAP | CXO | IT | ||||
COO | CXO | Finance | ||||
Director of Workforce Management | Director | HR | ||||
Payroll Director | Director | Finance | ||||
Group Chief Administrative Officer | CXO | Finance | ||||
Client Service Manager | Manager | Customer Service | ||||
Assistant Contact Center Manager | Manager | IT | ||||
Deputy Chief Client Officer French Speaking Markets | CXO | Customer Service | ||||
Customer Service Advisor/ Salesforce Administrator/ Case Management | Manager | Marketing | ||||
Global Senior Salesforce Administrator | Manager | Marketing | ||||
Salesforce Administrator | Manager | Marketing |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |