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Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 890 Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige has purchased the following applications: Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2021, Enreach Outbound for Call Center in 2008, Dynatrace APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige is running and its propensity to invest more and deepen its relationship with Optimizely , Enreach , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige revenues, which have grown to $660.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enreach | Legacy | Enreach Outbound | Call Center | CRM | n/a | 2008 | 2008 |
In 2008, Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige implemented Enreach Outbound, a Call Center application used to support inside-sales and external call-centre lead management. The deployment has been operational since 2008 and was introduced to improve lead distribution and reporting for Telia Denmark's commercial teams.
Enreach Outbound, also referenced as Enreach Campaigns and formerly HeroBase, was configured to manage outbound campaign workflows, automated dialing, lead routing and prioritization, and reporting dashboards. Configuration emphasized campaign management and call orchestration capabilities typical of Call Center software, enabling structured queues, contact pacing and consolidated activity reporting to support inside-sales agents and contact centre operators.
Operational coverage focused on Telia Denmark's inside-sales organisation and external call-centre operations, aligning the application with sales and lead management business functions. The implementation centralized lead assignment and standardized reporting outputs to create a single source of campaign and contact performance data for sales managers and contact-centre supervisors.
Governance and process changes accompanied the rollout, formalizing lead distribution rules and reporting cadence to support recurring campaign cycles. The solution increased call volumes and contacts dramatically and generated a reported 25% uplift in sales for Telia Denmark's inside sales organisation.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2008 | 2008 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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