Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige
Holmbladsgade 139,
KObenhavn S, 2300,
Denmark
KObenhavn S, 2300,
Denmark
45-80404040
Professional Services
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Technographics
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 890 Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige has purchased the following applications: Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2021, Enreach Outbound for Call Center in 2008, Dynatrace APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige is running and its propensity to invest more and deepen its relationship with Optimizely , Enreach , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige revenues, which have grown to $660.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Tech Stack and Enterprise Applications
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige deployed Optimizely Search & Navigation (ex Episerver Find) on its public website. The deployment implements Application, Web and Enterprise Search capabilities to centralize site search for consumer facing content and commerce pathways on the Danish site.
The implementation uses Optimizely Search & Navigation (ex Episerver Find) standard modules including full text indexing, relevance ranking, faceted navigation, autosuggest, and merchandising controls. Configuration work emphasized indexing pipelines for site content and catalog items, query pipeline rules for language and locale handling, and administrative consoles for result tuning, synonyms, and boosting.
Search was integrated with the public website content sources and product catalog feeds to enable near real time indexing and query responses, supporting front end search UX and autocomplete experiences. Operational coverage spans digital commerce, marketing, and customer experience teams who leverage the search administration tooling to manage relevance and merchandising rules.
Governance established role based access to the search administration, scheduled tuning workflows, and ongoing monitoring through search analytics to identify query trends and adjust synonyms and boosts. The rollout focused on the Denmark site and centralized search governance within Telia Danmark digital teams to maintain consistent behavior across site search experiences.
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Web Content Management | Content Management |
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2020 | 2020 |
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Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enreach | Legacy | Enreach Outbound | Call Center | CRM | n/a | 2008 | 2008 |
In 2008, Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige implemented Enreach Outbound, a Call Center application used to support inside-sales and external call-centre lead management. The deployment has been operational since 2008 and was introduced to improve lead distribution and reporting for Telia Denmark's commercial teams.
Enreach Outbound, also referenced as Enreach Campaigns and formerly HeroBase, was configured to manage outbound campaign workflows, automated dialing, lead routing and prioritization, and reporting dashboards. Configuration emphasized campaign management and call orchestration capabilities typical of Call Center software, enabling structured queues, contact pacing and consolidated activity reporting to support inside-sales agents and contact centre operators.
Operational coverage focused on Telia Denmark's inside-sales organisation and external call-centre operations, aligning the application with sales and lead management business functions. The implementation centralized lead assignment and standardized reporting outputs to create a single source of campaign and contact performance data for sales managers and contact-centre supervisors.
Governance and process changes accompanied the rollout, formalizing lead distribution rules and reporting cadence to support recurring campaign cycles. The solution increased call volumes and contacts dramatically and generated a reported 25% uplift in sales for Telia Denmark's inside sales organisation.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015, Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige implemented Dynatrace APM to instrument and monitor its public website. The implementation centers on Dynatrace APM within the Application Performance Management category and is explicitly applied to the company website.
The deployment emphasizes agent and browser instrumentation typical of modern Application Performance Management, including real user monitoring, synthetic transaction checks, application topology mapping, and code level transaction tracing. Dynatrace APM is configured to capture end to end request flows and dependency maps for the web estate, enabling visibility across front end and server side components.
Operational ownership is scoped to web operations and application engineering teams responsible for digital channels, with rollout focused on page level JavaScript tagging and server side agent coverage for web application stacks. Governance centered on monitoring standards, alert thresholds, and dashboarding for site availability and performance, aligning monitoring coverage to the website and related digital delivery functions.
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Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige
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Apps Being Evaluated by Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige Technographics
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige is a Professional Services organization based in Denmark,
with around 890 employees and annual revenues of $660.0 million.
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige operates a diverse technology stack with applications such as
Optimizely Search & Navigation (ex Episerver Find), Enreach Outbound and Dynatrace APM,
covering areas like Application, Web and Enterprise Search, Call Center and Application Performance Management.
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Optimizely, Enreach and Dynatrace.
Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige recently adopted applications including
Optimizely Search & Navigation (ex Episerver Find) in 2021, Playable Leadfamly in 2021 and EpiServer CMS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telia Danmark, Filial Af Telia Nattjanster Norden, Sverige technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.