Telia Lietuva, AB
Telia Lietuva, AB Technographics
Telia Lietuva, AB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telia Lietuva, AB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1954 Telia Lietuva, AB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telia Lietuva, AB has purchased the following applications: Cloudmore for Subscription and Recurring Billing in 2020, AGroup Benefits Administration for Benefits Administration in 2019, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telia Lietuva, AB is running and its propensity to invest more and deepen its relationship with Cloudmore , AGroup , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telia Lietuva, AB revenues, which have grown to $483.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telia Lietuva, AB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telia Lietuva, AB Tech Stack and Enterprise Applications
Telia Lietuva, AB ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudmore | Legacy | Cloudmore | Subscription and Recurring Billing | ERP | n/a | 2020 | 2020 |
In 2020, Telia Lietuva, AB implemented Cloudmore as its Subscription and Recurring Billing solution. Cloudmore is used on Telia Lietuva's website to deliver customer-facing subscription purchase flows and self-service subscription management.
The implementation focuses on subscription lifecycle management and automated recurring billing capabilities inherent to Subscription and Recurring Billing platforms, with catalog-driven product configuration, billing schedule orchestration and customer portal provisioning exposed on the public site. Cloudmore was configured to surface subscription offers and checkout flows directly in the web experience, enabling site-based provisioning and account-level visibility of active subscriptions.
The operational scope centers on commerce and billing functions supporting Telia Lietuva's Lithuanian market, aligning website commerce, pricing and billing operations around the Cloudmore Subscription and Recurring Billing instance. Governance and workflow coordination emphasize catalog governance, billing rule management and customer-facing checkout orchestration to keep subscription offers current and billing schedules accurate.
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Telia Lietuva, AB HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AGroup | Legacy | AGroup Benefits Administration | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Telia Lietuva, AB deployed AGroup Benefits Administration as part of an HRB Portal implementation across its Lithuania operation, adopting the Benefits Administration application to centralize benefits and HR self-service. AGroup lists Telia Lietuva, AB as an HRB Portal customer and provided a testimonial highlighting reduced paperwork and a move to paperless HR, indicating use across HR administration and employee self-service functions.
The deployment concentrated on employee self-service enrollment workflows, benefits administration case handling, and digital document management to eliminate paper forms. Configuration work aligned with standard Benefits Administration functionality, including benefit eligibility rule sets, self-service enrollment interfaces, and automated notification workflows to support ongoing benefits lifecycle management.
Operational scope covered Telia Lietuva, AB operations in Lithuania and impacted HR administration, benefits coordinators, payroll adjacent processes, and line manager approval workflows. The implementation functionally served HR, benefits teams, and employees through the HRB Portal, consolidating benefits-related transactions and records within AGroup Benefits Administration.
Rollout included process changes to reduce physical paperwork and shift routine benefits interactions to self-service channels, as reflected in the customer testimonial. Reported outcomes include resource savings in HR and reduced paperwork, signaling a transition toward paperless HR administration using AGroup Benefits Administration.
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Employee Self Service | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Telia Lietuva, AB AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Telia Lietuva, AB deployed LiveChat on its public website to introduce real time messaging into its customer touchpoints. The implementation places LiveChat within the company digital channel stack to support customer service and online engagement consistent with the Chatbots and Conversational AI category. LiveChat is delivered as an embedded web chat widget paired with the vendor agent console, leveraging platform capabilities typical for Chatbots and Conversational AI such as conversational flow orchestration, canned responses, session routing, chat transcript capture, and agent presence for synchronous interactions. The deployment scope is the Telia Lietuva public website and the organization’s customer service and digital engagement teams, with operational emphasis on live chat handling and web driven inquiry resolution. Governance aligns to conversational content management, chat handling workflows, escalation rules and transcript retention practices that support continuous operation of Telia Lietuva LiveChat Chatbots and Conversational AI customer service workflows.
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Telia Lietuva, AB Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Telia Lietuva, AB SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2021 | 2021 |
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Telia Lietuva, AB CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Telia Lietuva, AB ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Telia Lietuva, AB IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Telia Lietuva, AB
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Telia Lietuva, AB Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telia Lietuva, AB IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telia Lietuva, AB digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Telia Lietuva, AB Technographics
Telia Lietuva, AB is a Communications organization based in Lithuania,
with around 1954 employees and annual revenues of $483.8 million.
Telia Lietuva, AB operates a diverse technology stack with applications such as
Cloudmore, AGroup Benefits Administration and LiveChat,
covering areas like Subscription and Recurring Billing, Benefits Administration and Chatbots and Conversational AI.
Telia Lietuva, AB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cloudmore, AGroup and LiveChat, Inc..
Telia Lietuva, AB recently adopted applications including
Atlassian Jira Service Desk in 2023, AGroup Fleet Management in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telia Lietuva, AB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telia Lietuva, AB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telia Lietuva, AB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.