Port Moresby, 131,
Papua New Guinea
Telikom Papua New Guinea Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Telikom Papua New Guinea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Telikom Papua New Guinea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telikom Papua New Guinea has purchased the following applications: InfoBill Suite for Subscription and Recurring Billing in 2009, Tecnotree BSS Switch for OSS/BSS in 2020, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telikom Papua New Guinea is running and its propensity to invest more and deepen its relationship with Informatics , Tecnotree , Packet Tide or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telikom Papua New Guinea revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telikom Papua New Guinea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Informatics | Legacy | InfoBill Suite | Subscription and Recurring Billing | ERP Financial Management | n/a | 2009 | 2010 |
In 2009 Telikom Papua New Guinea implemented InfoBill Suite from Informatics to support subscription and recurring billing for its telecommunications services. Public-facing employee and project records identify Papua New Guinea operators among Informatics' AvaBill and InfoBill deployments and explicitly name Telecom PNG as an AvaBill customer, indicating InfoBill Suite use in the PNG region.
The InfoBill Suite deployment aligns with the Subscription and Recurring Billing category and was configured to address standard telecom billing workflows. Typical functional modules implemented or in use include subscriber lifecycle management, usage rating and billing, invoice generation, recurring charge scheduling, payment processing, and customer account management, with configuration to support operator tariff and billing cycle requirements.
Operational scope focused on billing, finance, revenue accounting, and customer service functions within Telikom Papua New Guinea, supporting commercial teams responsible for subscription management and invoicing across the operator's PNG footprint. The implementation narrative centers on telecom subscription and recurring billing business functions rather than specific integration points, as public materials do not enumerate system-to-system interfaces.
Specific module assignments and exact program dates are not published in a formal case study, therefore implementation timing and module usage are informed inferences based on vendor and customer references and employee project histories rather than detailed public documentation.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tecnotree | Legacy | Tecnotree BSS Switch | OSS/BSS | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Telikom Papua New Guinea implemented Tecnotree BSS Switch. The Tecnotree BSS Switch rollout addressed OSS/BSS requirements to consolidate multiple existing platforms across Papua New Guinea and the Solomon Islands, and the program targeted billing and customer lifecycle processes across the Asia-Pacific region.
The implementation configured convergent billing, a unified product catalog, mediation, provisioning, and enhanced self-care capabilities. Tecnotree BSS Switch was used to centralize product and pricing definitions, perform mediation of usage and event data into the billing engine, orchestrate provisioning and fulfillment workflows, and expose customer facing self-care functions.
Mediation and provisioning components were configured to interface with network and service fulfillment systems and to feed end to end customer lifecycle workflows from order capture through billing. Operational coverage emphasized billing and customer lifecycle management across both Papua New Guinea and the Solomon Islands, with a centralized catalog and billing control plane to reduce process fragmentation.
Program governance centered on catalog ownership and billing reconciliation processes, and the project was explicitly aimed at reducing OPEX while improving customer onboarding and overall experience. The deployment positioned Tecnotree BSS Switch as the OSS/BSS backbone for billing and customer lifecycle functions at Telikom Papua New Guinea.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||