TelQuest International
26 Commerce Rd,
Fairfield, 7004, NJ,
United States
Fairfield, 7004, NJ,
United States
1 973-808-4588
Professional Services
TelQuest International Technographics
TelQuest International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TelQuest International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 TelQuest International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
TelQuest International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TelQuest International is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TelQuest International revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TelQuest International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TelQuest International Tech Stack and Enterprise Applications
TelQuest International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, TelQuest International implemented Oracle NetSuite ERP as its ERP Financial platform. Oracle NetSuite ERP is deployed and surfaced on the TelQuest website, and it serves as the primary finance application supporting billing and professional services financial workflows for the United States operations.
The implementation centers on core financial modules, including general ledger, accounts payable, accounts receivable, billing and revenue recognition, project accounting and time and expense capture, and financial reporting. Configuration emphasis aligns with professional services needs, integrating project cost tracking with billing schedules and automated invoice generation to support order to cash and project accounting workflows.
Operational coverage spans finance, accounting and project delivery teams, with role based access and period close controls layered into the application. Governance and process changes focus on centralized chart of accounts, standardized financial period workflows and audit trail visibility within Oracle NetSuite ERP, providing a single ERP Financial system for TelQuest International's core business finance functions.
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TelQuest International AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, TelQuest International deployed LiveChat on its website to provide an always-on customer touchpoint. LiveChat is classified in Chatbots and Conversational AI and serves as the primary web-embedded conversational interface for inbound customer and prospect interactions on TelQuest International's site.
Configuration centered on the LiveChat web widget, leveraging standard Chatbots and Conversational AI capabilities such as canned responses, chat routing rules, automated greetings, and transcript capture to support customer service and lead qualification workflows. The implementation prioritized embedding LiveChat into marketing and support pages, and configuring message templates and routing to align with existing web inquiry patterns.
Operational coverage focused on web-originated conversations routed to customer service and sales personnel within TelQuest International in the United States, with governance set around chat ownership, staffing windows, and escalation workflows. Rollout emphasized scripted playbooks for common inquiries and the capture of chat transcripts for operational review, aligning conversational handling with the companys customer support and sales qualification processes.
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TelQuest International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 TelQuest International implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is referenced on the company website and is provisioned to support the corporate environment of approximately 100 employees in the United States.
The implementation emphasizes core collaboration capabilities, including enterprise email, document collaboration and versioned file storage through SharePoint and OneDrive, and real-time communication for internal teams. Microsoft 365 supports corporate communications, project collaboration and delivery workflows for TelQuest International in its professional services business function, with tenant-level administration, user provisioning and identity controls providing governance and access management across the organization.
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Collaboration | Collaboration |
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2016 | 2016 |
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TelQuest International eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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TelQuest International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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TelQuest International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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TelQuest International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at TelQuest International
| First Name | Last Name | Title | Function | Department | Phone | |
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Administrative Assistant | Manager | Operations | |
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Controller | Director | Finance | |
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Apps Being Evaluated by TelQuest International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TelQuest International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TelQuest International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD TelQuest International Technographics
TelQuest International is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $20.0 million.
TelQuest International operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
TelQuest International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
TelQuest International recently adopted applications including
Oracle NetSuite ERP in 2020, Oracle NetSuite SuiteCommerce in 2020 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TelQuest International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TelQuest International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TelQuest International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.