Amsterdam, 1016 EV,
Netherlands
Telserv Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Telserv Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Telserv Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telserv Netherlands has purchased the following applications: Commerce Dynamics OpenCanvas for Customer Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telserv Netherlands is running and its propensity to invest more and deepen its relationship with Commerce Dynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telserv Netherlands revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telserv Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Commerce Dynamics | Legacy | Commerce Dynamics OpenCanvas | Customer Engagement | CRM | n/a | 2018 | 2018 |
In 2018, Telserv Netherlands implemented Commerce Dynamics OpenCanvas for Customer Engagement. The deployment integrated Commerce Dynamics OpenCanvas with Colt’s Voice On Demand portal and the Colt Intelligent Network to automate ordering, activation and porting of inbound numbers across multiple countries, supporting a global inbound voice and telephony partnership spanning Europe and beyond.
Configuration work focused on workflow orchestration and provisioning automation within Commerce Dynamics OpenCanvas, standardising ordering and activation workflows and enabling API driven provisioning consistent with Colt Cloud Voice Voice On Demand capabilities. Functional capabilities implemented included automated number ordering, activation and porting, catalog driven service definitions and order orchestration to enable near real time provisioning, reducing manual intervention in number lifecycle management.
Integrations were explicit to Colt’s Voice On Demand portal and the Colt Intelligent Network, providing direct integration points for provisioning and porting operations and enabling end to end activation across international markets. Operational ownership rested with Telserv provisioning and operations teams to manage inbound voice provisioning, change control and process governance, and outcomes included standardised processes, reduced manual effort and near real time provisioning consistent with Colt Cloud Voice Voice On Demand capabilities.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||