Telus Health
510 West Georgia Street 7th Floor,
Vancouver, V6B 0M3, BC,
Canada
Vancouver, V6B 0M3, BC,
Canada
1 604-697-8044
Healthcare
Telus Health Technographics
Telus Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telus Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Telus Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telus Health has purchased the following applications: Google Cloud Vertex AI for Generative AI Platforms in 2024, Adobe Connect for Audio Video and Web Conferencing in 2017, Contentful Content Platform for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telus Health is running and its propensity to invest more and deepen its relationship with Google , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telus Health revenues, which have grown to $728.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telus Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telus Health Tech Stack and Enterprise Applications
Telus Health AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Vertex AI | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, Telus Health deployed Google Cloud Vertex AI as part of a Generative AI Platforms initiative to embed medically-tuned generative search and AI capabilities into its clinical and digital health services. The implementation centers on Vertex AI Search for Healthcare together with Google Cloud Healthcare Data Engine to provide search, question-answering, and data foundation services across electronic health record data and unstructured clinical notes.
The implementation includes medically-tuned search and question-answering capabilities from Vertex AI Search for Healthcare to surface relevant information from EHRs, scanned documents, and clinical notes, and to cite the underlying data points for factuality. Telus Health is also using Healthcare Data Engine as a consumption-priced managed service, leveraging HDE Data Mapper to transform and harmonize source data into longitudinal FHIR records that feed generative AI and analytics workloads.
Integrations explicitly implemented include Cloud Healthcare FHIR APIs, Healthcare Data Engine, and MedLM integration to combine large medical language model expertise with patient-record grounded answers. Configurable cloud APIs are used to embed search and question-answering workflows into clinician tools, enabling clinicians and operational teams to query patient histories and complex clinical questions without navigating multiple systems or pages.
Governance and operational change focuses on data platform management, low-code mapping to standardize FHIR records, and tighter citation and provenance controls to reduce hallucination risks in clinical responses. Telus Health positions the Google Cloud Vertex AI deployment to streamline clinician workflows at scale and unlock deeper insights from healthcare data, supporting the company statement that these capabilities will help streamline workflows, unlock deeper insights, and drive better health outcomes for the nearly 70 million lives it serves worldwide.
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Telus Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Telus Health deployed Adobe Connect on its public website to provide browser-accessible conferencing for digital engagements. The Adobe Connect deployment serves as an Audio Video and Web Conferencing layer for customer-facing interactions and virtual meeting rooms accessed from the site.
The implementation leverages Adobe Connect meeting room architecture, persistent virtual classroom capabilities, content pods for shared documents, screen sharing, audio and video streaming, recording, and in session chat to support synchronous sessions. Configuration centers on hosted meeting instances with host and participant controls consistent with Audio Video and Web Conferencing functionality. Adobe Connect is used to provision scheduled sessions and ad hoc meetings via the website interface.
The service is embedded into Telus Health web pages, enabling direct browser access to Adobe Connect meeting rooms without requiring separate desktop software. Operational coverage is focused on the organization’s public digital channels, where sessions are initiated through the website interface.
Administration and governance use Adobe Connect administration features to manage host accounts, role based permissions, session scheduling, and recording retention settings. Integration and access control are applied within the website delivery context to control entry into meetings through site workflows.
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Telus Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentful GmbH | Legacy | Contentful Content Platform | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Telus Health implemented Contentful Content Platform. The Contentful Content Platform serves as the Web Content Management layer powering content delivery on their public website and centralizing content authoring for Telus Health digital channels.
The implementation configures content modeling and an API-first content delivery approach, with content types, a media asset library, localization support, environments for staging and production, and editorial workflows for authoring and scheduled publishing. Contentful Content Platform is used to structure modular content for reuse across page templates and microsites, supporting structured content types and role-based content operations.
Integration is concentrated on the Telus Health website front-end, consuming content via content delivery APIs and preview endpoints to enable decoupled rendering. Operational ownership aligns with marketing, digital experience, and content operations teams, who manage taxonomy, content lifecycles, and localized variants through the platform.
Governance is implemented through role-based access controls, content versioning, and staged publishing workflows to support editorial approvals and auditability. The deployment emphasizes headless Web Content Management practices, enabling API-driven publishing and programmatic content orchestration for Telus Health web properties.
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Telus Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2017 | 2017 |
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Telus Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Telus Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2012 | 2012 |
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Telus Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Telus Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2015 | 2015 |
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Telus Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Telus Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Finance & Actuariat | Director | Risk | |
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Finance and Actuarial Director | Director | Risk | |
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Actuarial Principal | Director | Risk | |
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Apps Being Evaluated by Telus Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Telus Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Telus Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Telus Health Technographics
Telus Health is a Healthcare organization based in Canada,
with around 10000 employees and annual revenues of $728.0 million.
Telus Health operates a diverse technology stack with applications such as
Google Cloud Vertex AI, Adobe Connect and Contentful Content Platform,
covering areas like Generative AI Platforms, Audio Video and Web Conferencing and Web Content Management.
Telus Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Adobe Systems and Contentful GmbH.
Telus Health recently adopted applications including
Google Cloud Vertex AI in 2024, Workplace by Facebook in 2023 and Microsoft Azure Cloud Services in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Telus Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Telus Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Telus Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.